2019 - TransWilts cancellation and amendments log

[whole diary]

[grahame]

20:08 Swindon to Westbury due 20:49
20:08 Swindon to Westbury due 20:49 will be cancelled.
This is due to a shortage of train crew.
Additional Information
Customers with tickets routed via Melksham may travel via Bath Spa.

Customers for Melksham should change at Chippenham and speak to station staff.

Customers at Swindon or Chippenham travelling to Trowbridge or Westbury should travel on the 20:32 Weston-super-Mare service from Swindon (20:47 from Chippenham) and change at Bath Spa for the 21:36 Portsmouth Harbour service which calls at Trowbridge 21:54 and Westbury 22:03.

Replacement road transport will be provided for customers at Melksham from the station car park.

18:32 Westbury to Swindon due 19:21
18:32 Westbury to Swindon due 19:21 will be cancelled.
This is due to a shortage of train crew.
Additional Information
Customers should use the next service, the 19:32 from Westbury to Cheltenham Spa which calls at Trowbridge (19:38), Melksham (19:47), Chippenham (20:01) and arrives Swindon at 20:25.

[grahame]

13:32 Westbury to Swindon due 14:22
14:36 Swindon to Westbury due 15:20

14:36 Swindon to Westbury due 15:20 will be cancelled.
This is due to a shortage of train crew.

[grahame]

14:35 Westbury to Swindon due 15:19
18:45 Westbury to Swindon due 19:27
19:53 Swindon to Westbury due 20:34

19:53 Swindon to Westbury due 20:34 will be cancelled.
This is due to a shortage of train crew.

Don't anyone think the the TransWilts trains at the weekend are quiet ... as I am no longer the Community Rail Officer with a duty (and pass to cover it) to keep an eye on passenger numbers, and as the trains are now 2 carriages long and harder to watch, you don't see me mentioning numbers so much.   However, the 19:36 off Swindon last night carried around 30 passengers into Melksham.  About a dozen more got on there; about 8 got off.  So that's 42/20 under the old logging standard ... for a somewhat obscure mid evening train.

[grahame]

And another ... that's 4 out of 13 gone today - 31% cancellation rate.

15:28 Swindon to Westbury due 16:08
15:28 Swindon to Westbury due 16:08 will be cancelled.
This is due to a shortage of train crew.

[RA]

The 17:52 Swindon to Westbury service was diverted via Bathampton Junction owing to a points failure at Thingley Junction.

[grahame]

16:21 Westbury to Swindon due 17:03
17:36 Swindon to Westbury due 18:18
18:32 Westbury to Swindon due 19:21

18:32 Westbury to Swindon due 19:21 will be cancelled.
This is due to a shortage of train crew.

[grahame]

Here we go again ... first cancellation at Melksham in November ...

07:33 Westbury to Swindon due 08:20
07:33 Westbury to Swindon due 08:20 will be diverted between Trowbridge and Chippenham.
It will no longer call at Melksham.
It is being delayed between Trowbridge and Chippenham and is now expected to be 8 minutes late.
This is due to a points failure.

... lack of working trains, track, signal, staff ... usual theme of a service provider's responsibility (track or train)

October summary for Melksham (as submitted to TransWilts yesterday)

4.9% cancellation rate (has been as bad as 10% - should be 1.5% or less to be considered reliable)
89.2% ppm - doesn't look too bad BUT a very high proportion of cancellations in there!

but I also wrote

Yesterday, I looked at last week (now 2 to 8 days ago) in this log.
17 of the 26 cancellations for the month were in that week!
14 of those 16 cancellations were due to "a shortage of train crew"
With 119 trains scheduled in the week - that's a 14.3% cancellation rate

[grahame]

And another ones bites the dust - https://www.youtube.com/watch?v=rY0WxgSXdEE

08:22 Westbury to Swindon due 09:07 was diverted between Trowbridge and Chippenham.
It will no longer call at Melksham.
It has been delayed due to the diversion and is now 11 minutes late.
This is due to a points failure.

[grahame]

And another ones bites the dust - https://www.youtube.com/watch?v=rY0WxgSXdEE

09:32 Westbury to Swindon due 10:20
09:32 Westbury to Swindon due 10:20 will be diverted between Trowbridge and Chippenham.
It will no longer call at Melksham.
It will be delayed due to the diversion and is expected to be 7 minutes late.
This is due to a points failure.

[grahame]

08:11 Warminster to Swindon due 09:04
08:11 Warminster to Swindon due 09:04 will be started from Westbury.
It will no longer call at Warminster and Dilton Marsh.
This is due to engineering works not being finished on time.

[grahame]

12:49 Swindon to Frome due 13:41
12:49 Swindon to Frome due 13:41 has been delayed at Melksham and is now 12 minutes late.
This is due to a late running freight train.

[grahame]

15:19 Swindon to Westbury due 16:00
15:19 Swindon to Westbury due 16:00 will be starting late from Swindon and is expected to be 4 minutes late.
This is due to a problem currently under investigation.

Thanks for letting us know.   On a scale of 0 to 10, this is about 0.2 of a problem 

[grahame]

08:14 Westbury to Swindon due 09:07
08:14 Westbury to Swindon due 09:07 is being delayed between Melksham and Chippenham and is now expected to be 18 minutes late.
This is due to a fault on this train.

08:36 Swindon to Westbury due 09:20
08:36 Swindon to Westbury due 09:20 is being delayed at Chippenham and is now expected to be 14 minutes late.
This is due to a fault on a train in front of this one.

[grahame]

15:28 Swindon to Westbury due 16:08
15:28 Swindon to Westbury due 16:08 has been delayed at Swindon and is now 7 minutes late.
This is due to a fault with the signalling system.

No big deal

Saw "Swindon to Westbury" pop up on my screen and throught "oh no" ... but what's a few minutes?

I popped by Melksham Station to update the poster advertising the MRUG^» (Melksham Rail User Group - site) meeting on 27th - happened to be there when the 14:04 arrived from Swindon.  Astonishing - around 20 people got off; 2 or 3 on.   Didn't look into the train, but on past form of two thirds being through traffic, must have been around 50 users - on what I expect to be just about the quietest middle of day service on a Sunday.

[phile]

15:28 Swindon to Westbury due 16:08
15:28 Swindon to Westbury due 16:08 has been delayed at Swindon and is now 7 minutes late.
This is due to a fault with the signalling system.

No big deal

Saw "Swindon to Westbury" pop up on my screen and throught "oh no" ... but what's a few minutes?

I popped by Melksham Station to update the poster advertising the MRUG^» (Melksham Rail User Group - site) meeting on 27th - happened to be there when the 14:04 arrived from Swindon.  Astonishing - around 20 people got off; 2 or 3 on.   Didn't look into the train, but on past form of two thirds being through traffic, must have been around 50 users - on what I expect to be just about the quietest middle of day service on a Sunday.

Some Londons diverting via Melksham due to the signalling problem affecting Berks and Hants