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Great Western Coffee Shop > Journey by Journey > TransWilts line (Data Manager: Reginald25) > 2019 - TransWilts cancellation and amendments log
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Author Topic: 2019 - TransWilts cancellation and amendments log  (Read 127600 times)
TaplowGreen
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« Reply #435 on: September 15, 2019, 08:21:29 »

All cancelled today - no crew.

10:30 Westbury to Swindon due 11:14
11:28 Swindon to Westbury due 12:08
16:52 Westbury to Swindon due 17:41
17:52 Swindon to Westbury due 18:34
18:45 Westbury to Swindon due 19:27
19:53 Swindon to Westbury due 20:34
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grahame
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« Reply #436 on: September 15, 2019, 11:54:18 »
Quote from: TaplowGreen on September 15, 2019, 08:21:29

All cancelled today - no crew.

10:30 Westbury to Swindon due 11:14
11:28 Swindon to Westbury due 12:08
16:52 Westbury to Swindon due 17:41
17:52 Swindon to Westbury due 18:34
18:45 Westbury to Swindon due 19:27
19:53 Swindon to Westbury due 20:34

For the future record, these appear to be the ONLY services staffed from Westbury that are cancelled. Bottom of the pile again??  46% cancellation.
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« Reply #437 on: September 16, 2019, 12:09:08 »
Quote
18:32 Westbury to Swindon due 19:21
20:08 Swindon to Westbury due 20:49
20:08 Swindon to Westbury due 20:49 will be cancelled.
This is due to a shortage of train crew.
Further Information
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« Reply #438 on: September 16, 2019, 13:02:40 »
Quote
12:20 Westbury to Swindon due 13:02
13:29 Swindon to Westbury due 14:10
13:29 Swindon to Westbury due 14:10 will be cancelled.
This is due to a problem currently under investigation.


So that's 4 out of 18 cancelled so far today - 77% service running, versus 95% plus which would seem to be a low target.  And reliability is what passengers want above everyone else ...
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« Reply #439 on: September 16, 2019, 13:26:51 »
Quote from: grahame on September 16, 2019, 13:02:40
Quote
12:20 Westbury to Swindon due 13:02
13:29 Swindon to Westbury due 14:10
13:29 Swindon to Westbury due 14:10 will be cancelled.
This is due to a problem currently under investigation.


So that's 4 out of 18 cancelled so far today - 77% service running, versus 95% plus which would seem to be a low target.  And reliability is what passengers want above everyone else ...

Under investigation ?     You only have to look at another part of Journey Check to see that it was due to "Ambulance services attending".   
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Rob on the hill
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« Reply #440 on: September 16, 2019, 14:09:24 »
Quote from: phile on September 16, 2019, 13:26:51
Quote from: grahame on September 16, 2019, 13:02:40
Quote
12:20 Westbury to Swindon due 13:02
13:29 Swindon to Westbury due 14:10
13:29 Swindon to Westbury due 14:10 will be cancelled.
This is due to a problem currently under investigation.


So that's 4 out of 18 cancelled so far today - 77% service running, versus 95% plus which would seem to be a low target.  And reliability is what passengers want above everyone else ...

Under investigation ?     You only have to look at another part of Journey Check to see that it was due to "Ambulance services attending".   

From RTT» (Real Time Trains - website) https://www.realtimetrains.co.uk/train/C22878/2019/09/16/advanced:
Quote
This service was cancelled throughout due to an unexpected number of passengers joining/alighting the service (RB).
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grahame
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« Reply #441 on: September 16, 2019, 18:52:21 »
Quote from: phile on September 16, 2019, 13:26:51
Under investigation ?     You only have to look at another part of Journey Check to see that it was due to "Ambulance services attending".   

Yeah ... you try from a ship bobbing about on the sea  Cheesy Grin - thanks for the extra update.   That cause is a forgiven one then ... and that's why we would be happy with 98% running and not demand 100%.   77% is pretty pathetic though ... perhaps a bad day but, remind me, weren't there cancellations yesterday too?
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« Reply #442 on: September 17, 2019, 13:54:11 »
Is this becoming almost daily?

Quote
Train Cancellations

18:32 Westbury to Swindon due 19:21
20:08 Swindon to Westbury due 20:49
20:08 Swindon to Westbury due 20:49 will be cancelled.
This is due to a shortage of train crew.
Additional Information
Passengers for Chippenham and Melksham are advised to travel to Chippenham on the 20:32 GWR▸ (Great Western Railway) departure from Swindon, departing Swindon 20:32 arriving Chippenham 20:44 and then road transport will be arranged from there for passengers for Melksham.

Passengers for Trowbridge and Westbury are advised to travel to Bath Spa on the 20:32 departure from Swindon (for Weston super Mare) arriving 21:00 and change there for the GWR departure for Portsmouth departing Bath at 21:36 arriving Trowbridge 21:54 and Westbury 22:03.

No other cancellations at all reported on GWR ... the reporting of alternatives is a step better that used to be, but recommended passengers arrival in Westbury 74 minutes delayed on what should a 41 minute journey is rather sad! 
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« Reply #443 on: September 17, 2019, 17:37:01 »
Quote from: grahame on September 17, 2019, 13:54:11
Is this becoming almost daily?

Quote
Train Cancellations

18:32 Westbury to Swindon due 19:21
20:08 Swindon to Westbury due 20:49
20:08 Swindon to Westbury due 20:49 will be cancelled.
This is due to a shortage of train crew.
Additional Information
Passengers for Chippenham and Melksham are advised to travel to Chippenham on the 20:32 GWR▸ (Great Western Railway) departure from Swindon, departing Swindon 20:32 arriving Chippenham 20:44 and then road transport will be arranged from there for passengers for Melksham.

Passengers for Trowbridge and Westbury are advised to travel to Bath Spa on the 20:32 departure from Swindon (for Weston super Mare) arriving 21:00 and change there for the GWR departure for Portsmouth departing Bath at 21:36 arriving Trowbridge 21:54 and Westbury 22:03.

No other cancellations at all reported on GWR ... the reporting of alternatives is a step better that used to be, but recommended passengers arrival in Westbury 74 minutes delayed on what should a 41 minute journey is rather sad! 

The Passenger Information has now changed , the only info is for Passengers at unstaffed stations to use Help Point etc.,
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rogerw
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« Reply #444 on: September 17, 2019, 17:43:07 »
If they arrive at Swindon slightly early passengers for Trowbridge and Westbury could catch the 2000 service to Bath which connects into a Portsmouth service arriving 2054 & 2100 respectively. Much better
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« Reply #445 on: September 17, 2019, 18:07:54 »
Quote from: rogerw on September 17, 2019, 17:43:07
If they arrive at Swindon slightly early passengers for Trowbridge and Westbury could catch the 2000 service to Bath which connects into a Portsmouth service arriving 2054 & 2100 respectively. Much better


Agreed - if you realise ahead of time, can manage that, and can “blag” acceptance of a “via Melksham” ticket on a train other than the recommended one. If you’re arriving super off peak off the 19:12 from paddington, or rushing from work for the 20:08 as at least one person does ... the 20:00 doesn’t work.
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« Reply #446 on: September 19, 2019, 02:30:43 »
Already ... for 19th ...

Quote
18:32 Westbury to Swindon due 19:21
20:08 Swindon to Westbury due 20:49
20:08 Swindon to Westbury due 20:49 will be cancelled.
This is due to a shortage of train crew.
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« Reply #447 on: September 20, 2019, 07:49:57 »
And for 20th

Quote
14:10 Frome to Swindon due 15:07
15:19 Swindon to Westbury due 16:00
18:32 Westbury to Swindon due 19:21
20:08 Swindon to Westbury due 20:49

20:08 Swindon to Westbury due 20:49 will be cancelled.
This is due to a shortage of train crew.

Quote
07:33 Westbury to Swindon due 08:15
07:33 Westbury to Swindon due 08:15 has been delayed at Westbury and is now 11 minutes late.
This is due to a fault occurring when detaching a part of this train.
Will be formed of 3 coaches instead of 2.

Quote
12:49 Swindon to Frome due 13:41
12:49 Swindon to Frome due 13:41 will be terminated at Westbury.
It will no longer call at Frome.
This is due to a shortage of train crew.
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bobm
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« Reply #448 on: September 20, 2019, 07:57:16 »
18:32 and 20:08 have just been re-instated.
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bradshaw
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« Reply #449 on: September 20, 2019, 08:17:54 »
As of 0815 it seems that all have been reinstated according to Journey Check
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