Cotswold Line - 2018 cancellation and amendments log

[whole diary]

[Dispatch Box]

This one, 14:41 To Westbury, This train has no toilet facilities.

[Dispatch Box]

I am surprised that someone who regularly travels this line / season ticket holder doesn't take action against GWR^▸ (Great Western Railway) by doing a 'charge back' with their credit cards providers or a small claims court action for constantly failing to provide the advertised service.

I recall earlier this year a guy got money back on his season ticket over and above that which the rail company would have given to him for the constant cancellations he was experiencing.

I am still waiting for a refund when a GWR train I was intending to travel on was cancelled on June 16th this year. With the festive break coming up it will give me a chance to catch up on this one with a letter before action to GWR, copy to Hopwood and if that doesn't produce my refund then it'll be a claim through the small claims court with the associated small claims court fee added together with my time in preping the case at £15 / hour.

Why are so many having problems getting refunds. I once got tickets for the 15:37 to Great Malvern, Only after entering the platform,that the screen changed to Worcester shrub hill, Anyway spoke to the person dispatching, and told to take to ticket office, I did and tickets were cancelled and then repaid, I then decided to go to Cheltenham instead on the same train. Which by that time arrived on platform 1.

[charles_uk]

Yesterday, the 13:22 Paddington to Worcester Foregate Street was six minutes late onto the single track at Wolvercote Junction....

And the inevitable consequence was the termination of the 15:50 Paddington to Moreton-in-Marsh at Oxford.

And today the 13:22 has arrived at Oxford 12 minutes late...

[PhilWakely]

Why are so many having problems getting refunds. I once got tickets for the 15:37 to Great Malvern, Only after entering the platform,that the screen changed to Worcester shrub hill, Anyway spoke to the person dispatching, and told to take to ticket office, I did and tickets were cancelled and then repaid, I then decided to go to Cheltenham instead on the same train. Which by that time arrived on platform 1.

Getting a refund on the day having decided not to travel is an entirely different kettle of fish to obtaining a refund/compensation for delays as the ticket office has the authority to cancel your ticket if not used within a couple of hours of issue.

[Dispatch Box]

Yesterday, the 13:22 Paddington to Worcester Foregate Street was six minutes late onto the single track at Wolvercote Junction....

And the inevitable consequence was the termination of the 15:50 Paddington to Moreton-in-Marsh at Oxford.

And today the 13:22 has arrived at Oxford 12 minutes late...

I Bet the people of oxford are getting, or have got fed up with the constant shortened journey,s by now, have,nt they?. As my other post said about great malverns getting constantly terminated at Worcester, Although since the 4 track of the Filton bank, they are now rerely doing this.

[charles_uk]

Yesterday, the 13:22 Paddington to Worcester Foregate Street was six minutes late onto the single track at Wolvercote Junction....

And the inevitable consequence was the termination of the 15:50 Paddington to Moreton-in-Marsh at Oxford.

And today the 13:22 has arrived at Oxford 12 minutes late...

I Bet the people of oxford are getting, or have got fed up with the constant shortened journey,s by now, have,nt they?. As my other post said about great malverns getting constantly terminated at Worcester, Although since the 4 track of the Filton bank, they are now rerely doing this.

The 13:22 was held at Evesham and terminated at Worcester Shrub Hill to let the 15:22 WOS^» (Worcester Shrub Hill - next trains):PAD^» (Paddington (London) - next trains) through first easing later delays. But the 16:22 Paddington to Great Malvern was terminated at Worcester Foregate Street with the return running similarly affected:

19:42 Great Malvern to London Paddington due 22:31 will be started from Worcester Foregate Street.
It will no longer call at Great Malvern and Malvern Link.
This is due to an operational incident.

[IndustryInsider]

The operational incident being a wrong side door release at Hanborough.

[Dispatch Box]

The operational incident being a wrong side door release at Hanborough.

Crikey! What doughnuts, How did they manage that.

[IndustryInsider]

They would have pressed the door release buttons on the left hand side (as is usual for 90+% of the station stops they do), instead of the right hand side as they should have for Hanborough.  Drivers make mistakes sometimes.

I believe software to stop a driver from doing it will eventually be installed on IET^▸ (Intercity Express Train)’s and some other trains such as 387s, as in certain situations in can be quite dangerous.  No harm done on this particular occasion though.

[Dispatch Box]

They would have pressed the door release buttons on the left hand side (as is usual for 90+% of the station stops they do), instead of the right hand side as they should have for Hanborough.  Drivers make mistakes sometimes.

I believe software to stop a driver from doing it will eventually be installed on IET^▸ (Intercity Express Train)’s and some other trains such as 387s, as in certain situations in can be quite dangerous.  No harm done on this particular occasion though.

I Thought trains had sensors on the side beneath the doors that detect that the platform wall is in front of it.

[martyjon]

They would have pressed the door release buttons on the left hand side (as is usual for 90+% of the station stops they do), instead of the right hand side as they should have for Hanborough.  Drivers make mistakes sometimes.

I believe software to stop a driver from doing it will eventually be installed on IET^▸ (Intercity Express Train)’s and some other trains such as 387s, as in certain situations in can be quite dangerous.  No harm done on this particular occasion though.

I Thought trains had sensors on the side beneath the doors that detect that the platform wall is in front of it.

What happens when there is no platform wall to be against as in the case of my station, Yate.

[Dispatch Box]

They would have pressed the door release buttons on the left hand side (as is usual for 90+% of the station stops they do), instead of the right hand side as they should have for Hanborough.  Drivers make mistakes sometimes.

I believe software to stop a driver from doing it will eventually be installed on IET^▸ (Intercity Express Train)’s and some other trains such as 387s, as in certain situations in can be quite dangerous.  No harm done on this particular occasion though.

I Thought trains had sensors on the side beneath the doors that detect that the platform wall is in front of it.

What happens when there is no platform wall to be against as in the case of my station, Yate.

Is there not a platform wall in front by the track that supports the platform edge at yate?.

[martyjon]

They would have pressed the door release buttons on the left hand side (as is usual for 90+% of the station stops they do), instead of the right hand side as they should have for Hanborough.  Drivers make mistakes sometimes.

I believe software to stop a driver from doing it will eventually be installed on IET^▸ (Intercity Express Train)’s and some other trains such as 387s, as in certain situations in can be quite dangerous.  No harm done on this particular occasion though.

I Thought trains had sensors on the side beneath the doors that detect that the platform wall is in front of it.

What happens when there is no platform wall to be against as in the case of my station, Yate.

Is there not a platform wall in front by the track that supports the platform edge at yate?.

Nope, there are concrete block pillars between which precast slabs were placed, a membrane was placed on the slabs followed by sand which was compressed onto which was placed a 'brick' like final surface. Normal concrete platform edging forming the edge. If I were that way inclined I could gain access to the rear of the platform and crawl under the platform to the track sleepers. Construction of  the re-opened Yate station was a really cheap project and when I read of the millions that are being quoted for reopening / new stations nowadays I do wonder if a new build of Yate in todays world would comply with todays NR^» (Network Rail - home page) minimum standards for new stations / new platforms.

[Dispatch Box]

They would have pressed the door release buttons on the left hand side (as is usual for 90+% of the station stops they do), instead of the right hand side as they should have for Hanborough.  Drivers make mistakes sometimes.

I believe software to stop a driver from doing it will eventually be installed on IET^▸ (Intercity Express Train)’s and some other trains such as 387s, as in certain situations in can be quite dangerous.  No harm done on this particular occasion though.

I Thought trains had sensors on the side beneath the doors that detect that the platform wall is in front of it.

What happens when there is no platform wall to be against as in the case of my station, Yate.

Is there not a platform wall in front by the track that supports the platform edge at yate?.

Nope, there are concrete block pillars between which precast slabs were placed, a membrane was placed on the slabs followed by sand which was compressed onto which was placed a 'brick' like final surface. Normal concrete platform edging forming the edge. If I were that way inclined I could gain access to the rear of the platform and crawl under the platform to the track sleepers. Construction of  the re-opened Yate station was a really cheap project and when I read of the millions that are being quoted for reopening / new stations nowadays I do wonder if a new build of Yate in todays world would comply with todays NR^» (Network Rail - home page) minimum standards for new stations / new platforms.

So its not like the new one at Filton Abbey Wood, which was grey bricks and the same at Reading. When they extended the platforms at Stonehouse they had large premade concrete sections with slots in the top to run lighting cables.

I will have to take a look next time I leave Gloucester to go to temple meads, Sounds rubbish, obviously they would have to fill it in.

[JontyMort]

They would have pressed the door release buttons on the left hand side (as is usual for 90+% of the station stops they do), instead of the right hand side as they should have for Hanborough.  Drivers make mistakes sometimes.

I believe software to stop a driver from doing it will eventually be installed on IET^▸ (Intercity Express Train)’s and some other trains such as 387s, as in certain situations in can be quite dangerous.  No harm done on this particular occasion though.

And in any event, why would such a mistake delay a train by more than about the ten seconds or so required to realise the mistake? As a reason terminating a service short it seems odd.