Signalling fault between Bath and Bristol - 5 & 6 December 2017

[whole diary]

[Adelante_CCT]

Was the thread title name a typo or is it suppose to say Signalllllllllllling? 

[Timmer]

They like to underplay things don't they! May be delayed or revised? They may want to look at the live departure boards that list the cancellations! (of course it was described the same last night, despite nothing stopping at Keynsham for several hours!).

Agreed, a quick look at JourneyCheck shows a lot of services are terminating/starting at Temple Meads and Westbury. Bristol to London services all going via Badminton so if you are trying to get to/from London from either Bath or Chippenham it's not looking good at present. Cardiff-Paddington-Paddington services are being cancelled as well. Usually the first to go when there's disruption. If you are only delayed by 20, now 30 minutes, travelling to/from Bath you are doing well.

[Timmer]

Hope they get it fixed in time for rush hour.

[WelshBluebird]

So I will actually only be about 40 minutes late travelling from Keynsham to Cardiff. Mainly thanks to local buses accepting train tickets (though the bus driver looked like he didn't have a clue what I was on about, but let me on anyway). Kind of surprised at the lack of information at Bristol temple meads. No announcements (manual or auto), no obvious signage or staff to advise passengers, no info about the shuttle service GWR^▸ (Great Western Railway) twitter are saying is running (or any evidence of it), nothing.

[froome]

So I will actually only be about 40 minutes late travelling from Keynsham to Cardiff. Mainly thanks to local buses accepting train tickets (though the bus driver looked like he didn't have a clue what I was on about, but let me on anyway). Kind of surprised at the lack of information at Bristol temple meads. No announcements (manual or auto), no obvious signage or staff to advise passengers, no info about the shuttle service GWR^▸ (Great Western Railway) twitter are saying is running (or any evidence of it), nothing.

So no change from yesterday. 

I spent much of yesterday evening in the subway in BTM^▸ (Bristol Temple Meads (strictly, it should be BRI)) (it was the warmest place I could find near a screen). When people found that their local train to Bath had been cancelled, there would be a mad rush along the subway to catch the London train. No announcements or signs to say that the London train wasn't going via Bath. It was complete mayhem.

Have just been down to Bath Spa, where the station entrance was cordoned off and a sign to say go to the bus station.

I'm chairing a meeting this evening in Bath. Our speaker is arriving by train.

[Timmer]

I'm chairing a meeting this evening in Bath. Our speaker is arriving by train.

I wish them all the best. It doesn't look good right now.

[Timmer]

The good news is things are back up and running but beware of knock on delays and cancellations.

Meanwhile a report on last nights fun and games:
http://www.bathchronicle.co.uk/news/bath-news/commuters-complain-shambles-bath-spa-883109

[grahame]

From the front page of the GWR^▸ (Great Western Railway) web site this morning.

Bath Spa area

As a result of a loss of signalling between Bristol Temple Meads and Bath Spa, we were unable to operate the planned service and our customers journeys were significantly disrupted. We recognise the severe inconvenience this caused to many of our customers' journeys and for this we apologise. Network Rail are investigating what caused the incident and what measures can be put in place to reduce the likelihood of it happening again.

Refunds and compensation
Customers affected by the incident should click here for details about refunds and compensation, or to make a claim click here for the refund form.

Rob Mullen
Operations Director, Great Western Railway

We appreciate that, thanks, Rob.

[froome]

I'm chairing a meeting this evening in Bath. Our speaker is arriving by train.

I wish them all the best. It doesn't look good right now.

Well she arrived on time. Given the uncertainties she decided to drive.

I have train journeys to make from Oldfield Park both today and tomorrow, today's being with quite a large group, so I certainly hope GWR^▸ (Great Western Railway) have got on top of whatever the signalling problem is.

[froome]

Update on what I just posted. I see my return journey today is already showing as being cancelled, due I assume to the shortage of train crews alluded to elsewhere (it's the 1404 from Frome). 

[Chris from Nailsea]

Was the thread title name a typo or is it suppose to say Signalllllllllllling? 

Point taken.  I've now corrected yet another of grahame's typical typos, and expanded the topic heading, in view of subsequent developments.