Consultation Question 12a) What do you think are the main priorities that we should seek to address in relation to rolling stock?
b) Are there any routes which do not currently have First Class accommodation where you think it should be provided?
c) Should the franchisee provide specific services and facilities for a) business travellers or b) families travelling with children or c) other passengers?
d) If yes, please provide more information on what you think should be provided
e) What benefits or disadvantages do you think innovative technologies for rolling stock, e.g. hydrogen or battery power, could bring?
f) Are there any routes which would be particularly suitable for these types of innovative technology?
Explanatory textPassenger satisfaction surveys and discussions with stakeholders identify crowding as a key concern with the Great Western franchise. Current levels of crowding on some routes can be a significant barrier to further growth in passenger numbers, including in places where many people currently choose to travel by car. Therefore, there may be significant “suppressed demand”, i.e. passengers who would be willing to travel by rail if there was space for more passengers to travel in comfort. Whilst the changes being introduced as part of the existing franchise up until 2020 will provide significantly more seats and space for passengers, it is likely that rising demand beyond this will require additional rolling stock.
We propose that a key priority for the specification for the franchise through the 2020s should be to provide sufficient space for passengers, and to stimulate and accommodate future growth, and we would expect the franchisee to make progress against that objective during the two-year continuation period. We will also consider whether there is a case for providing additional carriages on the Paddington – Penzance ‘Night Riviera’ sleeper, which stakeholders have told us is often very busy.
Rolling stock
By the end of the current franchise, a substantial amount of new rolling stock will have been introduced and some of the oldest trains currently operating on the franchise will have been replaced by more modern ones. Nevertheless, some of the trains which will remain at the end of the franchise were introduced in the late 1980s and early 1990s, and will therefore be approaching the end of their intended design life during the 2020s. A key issue for the franchise, therefore, will be to ensure that all rolling stock on the franchise meets modern standards of design, comfort and on-train facilities. For the older fleets remaining on the franchise, we envisage this requiring significant modernisation if they are to continue operating long into the 2020s.
Passenger expectations regarding the quality of rolling stock and the facilities provided are also rising, e.g. the provision of reliable free wi-fi and mobile connectivity has been highlighted by a number of stakeholders, and the provision of on-board
CCTV▸ is becoming more widespread as a means of helping to reduce crime and anti-social behaviour and enabling passengers to feel safer.
We propose requiring the franchisee to identify, assess and advise on the options for the long-term future of the older diesel fleets that will remain in operation on the franchise after 2020, taking account of projected increases in demand and passengers’ expectations of a high-quality on-train passenger environment with modern facilities. We will also seek significant improvements in mobile connectivity across the franchise, including the introduction of minimum service levels for train-to-internet connectivity.
There are also differing views on the provision of First Class accommodation. In particular, there is a trade-off between providing First Class accommodation for those who want it, and providing sufficient seats and space for other passengers. Some stakeholders have also suggested that First Class accommodation could be appropriate for middle-distance services which do not currently provide this, subject to sufficient space being retained for standard-class passengers.
See
http://www.firstgreatwestern.info/coffeeshop/index.php?topic=19037 for the background to this topic