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Author Topic: Do we owe GWR £14.40?  (Read 5754 times)
JayMac
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« Reply #15 on: November 06, 2017, 10:10:47 »

I suspect that most of the time getting in where you see the TM (Train Manager, or possibly Ticket Machine, depending on context) works - .

I hope that's never made a rule. You have the potential for one unit to be overcrowded and the other empty. The potential to overwhelm the guard, who's number one priory is safety. The potential to delay despatch.

I would like to see TVMs (Ticket Vending Machine) offering the full range of walk up fares.
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« Reply #16 on: November 06, 2017, 10:12:04 »

I would like to see TVMs (Ticket Vending Machine) offering the full range of walk up fares.

+1.  If GWR (Great Western Railway) can't use their TVMs to offer all the tickets they want to sell, then their moral case is weakened. 
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LiskeardRich
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« Reply #17 on: November 06, 2017, 10:23:43 »

I suspect that most of the time getting in where you see the TM (Train Manager, or possibly Ticket Machine, depending on context) works - .

I hope that's never made a rule. You have the potential for one unit to be overcrowded and the other empty. The potential to overwhelm the guard, who's number one priory is safety. The potential to delay despatch.

I would like to see TVMs (Ticket Vending Machine) offering the full range of walk up fares.

Southeastern say on their revenue page you must locate the conductor and imply it’s what the NRCOT (National Rail Conditions of Travel) say. I’m not convinced

Quote
The National Rail Conditions of Travel state you must buy before you board. If you arrive at one of our stations and are unable to get the ticket you need because the services weren’t available to do so, or because your ticket or Railcard wasn’t listed, you will be given the opportunity to purchase one on board where you should locate the conductor and buy one
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chuffed
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« Reply #18 on: November 06, 2017, 10:58:16 »

Remember catching the afternoon schoolkids train from Dawlish warren to Paignton some years ago. No sign of a ticket check and when I located the guard at Paignton,
 to pay for our single fares, he turned his back on me and walked away.
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JayMac
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« Reply #19 on: November 06, 2017, 12:39:53 »

I put the scenario we faced to GWR (Great Western Railway) via social media, asking how I can pay. Their response:

Quote

Hi, if you can't purchase a ticket at the origin station you can buy on board or at your destination. As you have already made the journey we can't force you to make a payment retrospectively, but we would ask you make a charitable donation to our partner charity Prostate Cancer UK (United Kingdom).

So, later this week that's exactly what I shall do.  A decent common sense response there from GWR. That gets my praise.
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Fourbee
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« Reply #20 on: November 06, 2017, 13:31:49 »

Indeed; I was intrigued how long it would take GWR (Great Western Railway) to cash the cheque if you elected to send it. Mainly from the view of whether 'paying-in' was faster than 'paying-out' !
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