I came here as a frustrated FGW▸ /GWR▸ passenger and have continued to watch things fail to improve over the years. My posts tend to reflect that so I though I'd post a positive one.
Having been in Scotland for the last week and done a fair bit of travelling on Scotrail I;ve been really impressed. ...
I was impressed too when I was up in Scotland last week - services running mostly to time, plenty of seats even on the 'fast' 17:45 Edinburgh to Glasgow service which also provides for outgoing commuters to Linlithgow, Polmont and Falkirk. Plenty of ticket inspection staff too; no unchecked journeys made - even a "one stop hop".
Of course, I don't have enough samples there to give a balanced statistical view - even with an 8% cancellation rate as recently reported on one of our GWR lines (not a TransWilts figure!), chances are I could have been OK. There probably are peak trains that are squashed like some of ours. And the Scots edition of the Metro is making a bit thing of trains skipping stops to catch up the timetable.
One of the lines I took had one train along the whole route every two hours when I visited it many years ago. Now it has two trains every one hour - a massive improvement. Not unique to Scotland - with the exception of the morning peak, Chippenham has gone similarly over the same period; perversely, Chippenham's service on its key and largest commuter flow (Bath / Bristol) is only offered hourly at the start of the day, yet half hourly coming back. I didn't spot any such oddity in Scotland, but there probably are some.
One of the lines I travelled on, and where I stopped at stations, wasn't open when I visited Scotland 40 years ago. And looking at / comparing maps, I note a number of Scots lines re-opened to passengers after a significant number of years of closure. Lookng ONLY at
line with station re-openings, I see (sample stations given):
* Bathgate
* Larkhall
* Alloa
* Tweedbank
* Glasgow Central (Low Level)
* Kirknewton
* Paisley Canal
* Possil Park
Looking for a similar list across the South West (my definition being Wiltshire, Somerset, Dorset, Gloucestershire, Bristol, Devon and Cornwall), I found
none at all - a number of new/reopened stations which are fantastic news and a huge success for the most part, one line which had a "parliamentary" service which has moved up to a useable (but very thin) service, with a station re-opened halfway along.
Someone may correct me on re-openings in the South West, and tell me of problems I didn't come across in Scotland; for sure, there are things I could ask "wouldn't it be nice if" and questions I would be asking about specific stations, lines, information and practises if it were my place. But the overall impression is that we have a lot of good (effective) practise to look at north of the border.
I agree with you, Sixty3Closure - what a positive experience!