Finally travelled on an 802 Saturday 16 March. First was the 0750 Plymouth- Paddington and the 1803 Paddington-Penzance. My journey being Newton Abbott- Paddington-Newton Abbot.
Purchased tickets the previous Monday unable to get seat reservations. Tried again Wednesday and got reservations only for the 1803.
Arrived Newton Abbott with half hour to spare. Indicator showed train on time. that first class was in coach 1,2, 9,10 and catering was only in the front unit. This was the cue to get a takeaway tea and coffee in the platform café at Newton Abbot expecting everybody to make for the front unit of the train.
Looking at open train times the train was approaching Totnes 5 minutes ahead of schedule. The platform indicator shortly showed the train was between Totnes and Newton abbot. The train came in, two 5 car 802 units, on time and sure enough the second unit was the wrong way round so that first class was at each end of the train. To me this seemed a good arrangement whether it is the norm or not. There were no reservations and the wife and I got a table seat.
The second unit was well loaded from Newton Abbott and Exeter.
The seats were harder than a
HST▸ but alright; the aisle handrail on the seat seemed very low. The luggage rack and space under the seats was good. The coat hook on the bulkhead was good but looked a bit flimsy. Double sockets under the seat. WiFi did not seem to be working. The standard toilet layout seemed logical but the wife had difficulty sliding it open but the locking system was easy and looked robust.
It was noticeable the train was too long for the platforms at Westbury and Castle Cary and the signage was telling passengers to move forward to coach A to get off supplemented by the train manager announcements.
At Westbury someone operated the emergency alarm and announcements came over to the train manager to attend (automated?
). Other announcements came over for the driver to contact
IC▸ and then for the train manager to do the same. The train manager did make an announcement to the passengers. On open trains the signal was put back to red. after 10 minute or so the signal cleared again and we moved off.
Either at Westbury or Castle Cary the catering had moved to our unit but as the train was crowded would be remaining in coach B and no hot drinks as the boiler was not working. arrived at Paddington 10 minutes late partly due to waiting for a platform.
Return journey to follow on a 9car 802.