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Great Western Coffee Shop > All across the Great Western territory > Across the West > Trolly Dollies........training
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Author Topic: Trolly Dollies........training  (Read 1342 times)
Mookiemoo
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« on: February 27, 2008, 19:36:44 »
One on tonights train

Had 1 hour training yesterday and put on the 1721 cotswolds line train

Had no control over said trolley

North of oxford, often had trolley in middle of carriage coming into short platforms!!!!!!!!!!!!!!!

To be honest, no trolley and served from the access door would be better

I'm not criticising the guy who did it - he'll probably turn out to be very good! 

I just cant believe they turn someone out onto a problematic line with so little training!

His customer service as a trolly dolly was excellent - it was awareness of the other issues he lacked
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Btline
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« Reply #1 on: February 27, 2008, 23:07:58 »
I feel sorry for anyone who as to push a trolley through a train.

Had one with a problem on Chiltern once. Apparently, it was a "new type of trolley!"

Luckily, as it was Chiltern, who provide enough carriages, it was not overcrowded- making her job easier.
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