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Author Topic: Shortage of train crews on Great Western Railway - ongoing discussion  (Read 565207 times)
a-driver
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« Reply #2520 on: December 15, 2024, 17:52:05 »


But it begs the question, why offer it to one and not the other?

That news story in no way helps GWR, probably makes the situation worse.
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TaplowGreen
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« Reply #2521 on: December 15, 2024, 18:56:21 »


But it begs the question, why offer it to one and not the other?

That news story in no way helps GWR, probably makes the situation worse.

Indeed. Hendy in expressing his (albeit belated) concern about crew shortages over Christmas referred to several operators and it's hard to imagine that GWR wasn't one of them.

Selectively applying a solution in these circumstances seems strange.....isn't Alexander a Swindon MP (Member of Parliament)? Surely she must have some idea of the desperate situation GWR is in?
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Timmer
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« Reply #2522 on: December 15, 2024, 19:09:28 »

Been an absolute shocker again today across the board with few lines unaffected by cancellations so little point in trying to highlight any particular line. My concerns for those relying on the train to travel over the Christmas period.
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AMLAG
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« Reply #2523 on: December 15, 2024, 19:28:46 »


In the next few weeks many Rail Freight Staff will be paid to stay at home, through lack of work/trains to run.
The Construction and many other businesses  shutdown for two weeks or so over Christmas/New Year.

Under BR (British Rail(ways))/ a joined up railway these staff would have had great flexibility and been used to fill uncovered turns resulting in far fewer cancelled passenger trains.
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UstiImmigrunt
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« Reply #2524 on: December 15, 2024, 19:38:46 »


In the next few weeks many Rail Freight Staff will be paid to stay at home, through lack of work/trains to run.
The Construction and many other businesses  shutdown for two weeks or so over Christmas/New Year.

Under BR (British Rail(ways))/ a joined up railway these staff would have had great flexibility and been used to fill uncovered turns resulting in far fewer cancelled passenger trains.


Not necessarily. If specifically a freight depot then the drivers probably wouldn't have the required traction knowledge. If a mixed traffic depot then subject to having the right knowledge then yes there would be additional drivers for passenger work.
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ChrisB
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« Reply #2525 on: December 15, 2024, 20:25:24 »

Seems to refer to LNWR (London North Western Railway).

According to the Mail, WMR, so WMT & LNWR only
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Mark A
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« Reply #2526 on: December 16, 2024, 11:52:44 »

Been an absolute shocker again today across the board with few lines unaffected by cancellations so little point in trying to highlight any particular line. My concerns for those relying on the train to travel over the Christmas period.

Returning from London yesterday, on arrival at Paddington a little after 2pm, several of the trains that were listed on Realtimetrains as running were not, and the National Rail web site was being very coy as it quite likes a rock solid internet connection.

There wasn't as big a crowd on the concourse as I'd expected but by now the Sunday capacity constraints must be suppressing demand.

Travel back to Bath involved catching the 14:37 to Swansea, which left on time, very full, very standing and people with a large amount of luggage. The train then came to a halt at Southall for 15 minutes as a passenger had a medical issue and needed assistance.

That sorted, the train did not get any less busy at Reading. I left it at Swindon for the service to Frome which had been held for the Swansea train to pass - staff were doing a good job of getting people from platform 4 to 2. Off set the train, and I left it at Chippenham to catch the Taunton train that was forty minutes behind. So, time to enjoy the now very much fading ambience of that weatherboarded building that sits to one side of the through road that was long ago interrupted by the building of the railway.

Finally, off the train at Bath along with a lot of other people, so it was good to head for the exit at the up end of the down platform to pick a way through the festival of motoring that had set itself up in the remaining pick-up area at the rear of the station - there was a bit of a horn-fest going on, which wasn't helping. For the down platform at Bath, large passenger flows mean a queue for the stairs, but the car park exit remains useful.

Mark
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TaplowGreen
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« Reply #2527 on: December 17, 2024, 05:53:24 »

......more staff shortages, pretty dreadful timing. Hard to believe that staff can't be found from somewhere to help.

GWR (Great Western Railway) seems in free fall at the moment, an utter shambles. Even basic customer service failing.

Can't help thinking it would be a good idea for GWR senior managers to take a turn & fill the gaps, it would do them the power of good to get some insight into what their customers are going through at the moment,  and even perhaps offer them some assistance.

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a-driver
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« Reply #2528 on: December 17, 2024, 07:41:55 »

......more staff shortages, pretty dreadful timing. Hard to believe that staff can't be found from somewhere to help.

GWR (Great Western Railway) seems in free fall at the moment, an utter shambles. Even basic customer service failing.

Can't help thinking it would be a good idea for GWR senior managers to take a turn & fill the gaps, it would do them the power of good to get some insight into what their customers are going through at the moment,  and even perhaps offer them some assistance.



Customer service is for customer service trained staff.  Social media is rife with those who are easily offended and just want to get people sacked and is in no way an insight into what customers are going through.   
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UstiImmigrunt
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« Reply #2529 on: December 17, 2024, 08:33:14 »

And in other news .

The Pope is Catholic.

Bears shit in the woods.

And some honesty from GWR (Great Western Railway)!!!

https://www.bbc.co.uk/news/articles/cly2l0r1lrdo

17% more drivers,, take into account retirements and other reductions, plus the incorrect comment, the Sundays are still overtime even for post 2018 drivers.

Edit to correct my poor grammar.
« Last Edit: December 17, 2024, 10:36:43 by UstiImmigrunt » Logged

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Bob_Blakey
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« Reply #2530 on: December 17, 2024, 08:51:13 »

From the BBC» (British Broadcasting Corporation - home page) article:
GWR (Great Western Railway) spokesman Dan Panes said: "60 per cent of our staff are not contracted to work on a Sunday. They can choose to work or not."

That, I think, is somewhat at variance with what we were told on the recent online forum session.
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a-driver
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« Reply #2531 on: December 17, 2024, 10:45:20 »

From the BBC» (British Broadcasting Corporation - home page) article:
GWR (Great Western Railway) spokesman Dan Panes said: "60 per cent of our staff are not contracted to work on a Sunday. They can choose to work or not."

That, I think, is somewhat at variance with what we were told on the recent online forum session.


Depends on who Dan is including as staff.... just traincrew or the whole company!

More and more drivers have a commitment to working Sunday, train managers and guards I don't think do.  Even with a "commitment to working Sunday's" it's still not techincally part of your working week (it's still paid as overtime) so if you choose not to work where would they stand?  You can not apply for a day's leave on a Sunday
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« Reply #2532 on: December 17, 2024, 10:53:07 »

Been an absolute shocker again today across the board with few lines unaffected by cancellations so little point in trying to highlight any particular line. My concerns for those relying on the train to travel over the Christmas period.

Had a long planned day out in Cardiff planned with a group of friends
Travelling over from Weston everything direct was cancelled well in advance, managed to get a connection at Temple Meads, on arrival in Cardiff everything was showing as being cancelled coming home

We were initially told the first service to get was the 1920, but ended up being the 2000 service

Reminder to self is to check in advance and avoid travelling on a Sunday

That was after travelling up on "full and standing" services to and from Paddington (Up Friday, back Saturday) glad I used seat frog to upgrade to first class, but carriage was full on return journey home
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JayMac
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« Reply #2533 on: December 17, 2024, 11:47:18 »

In any other business, the MD would've walked or been sacked by the board by now.
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« Reply #2534 on: December 17, 2024, 11:49:27 »

In any other business, the MD would've walked or been sacked by the board by now.

The majority of other businesses aren’t micromanaged by Government!

First Group HO (Model Railway, 3.5mm to 1 foot scale) clearly know who’s responsible for the current situation.
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