Purely speculation on my part, but is it possible that the 'senior representative from First Group' could be Andy Mellors, raising his profile as the recently appointed Managing Director of South Western Railway?
It was our good friend Phil Dominey, who has been "tuped" across from Stagecoach. Phil did a good (more than good) job with
SWT▸ on the community / liaison / accessibility front and is a professional railwayman at heart with an excellent positive eye for the customer and for the railway. I'm delighted to see him with
SWR» ; there are far more similarities than differences between what the two alternatives were - and at the community level, First (
GWR▸ ) has become one of the beacons of good practise (halo slipping a bit at the moment, folks!) so he should do very well with SWR and I look forward to continuing to work with him.
Lots of facts and figures ...
* Weymouth departures by SWR become 1 an hour to London and 1 an hour to Portsmouth, rather than 2 to London. That adds an extra service each hour from Southampton to Portsmouth. Southampton - London capacity will be enhanced to fill the gap
* Changes in the franchise in the SWR diesel area (i.e. Salisbury depot based stuff) will be implemented in December 2020, upon the completion of a refurbishment of the 158 and 159 fleets based there. There will be a consultation very much sooner than that on service patterns from that date, to help ensure that the 13% (or was it 13 minute?) journey time saving to Salisbury, and perhaps a little bit more beyond to Exeter, is implemented in the best way for the public
* 35% in each class of train remaining in the franchise (except the 483s) will have automatic passenger counters fitted to help gather data about train loading, and 40% will have rail defect detection so that the yellow banana can be spared visits to places like Portsmouth (also allows developing problems to be identified very much earlier and puts up reliability).
* WiFi for passengers on all SWR operated stations and trains (except the 483s); on train WiFi to be faster, and trains to have a 1Gb backbone with on board server of entertainment. Power at each seat set, USB at each seat
* Ticket discounts for 16 to 18 year olds
* Annual season ticket scheme with payment by monthly direct debit for 11 months rather than full price to always be paid up front/
* 701 fleet features promoted; longer (5 or 10 car) trains, 2+2 seating, fully load reporting so people can find where to go on the train for a seat, disabled toilets, wide gangways between carriages, 100 mph top speed. It was suggested that replacement of the 707s which are just arriving may have surprised some, but that new homes are already pencilled in for them.
* SWR very encouraging to work with stakeholders on development of new stations and potentially services. Amongst those mentions - 2 in the Guildford area and Wilton Parkway. Also with honourable mention (and a note there's an eye open) - Fawley and Porton, Chard Junction and Cranbrook 2.
* Talk of co-operation / working together across the previously-fought territories of southern Wiltshire, Dorset and south Somerset and south east Devon. It's very much hoped that positives can flow. Likewise hope of train and bus (where the buses are First group run) integration, while retaining good bus connections where they exist to Stagecoach services.
* SWT was very much lighter on community and stakeholder engagement than First franchises such as GWR are, and there will be regional managers, a community rail manager and an accessibility supremo rather than just the current tiny team that SWR took over.
As what was his first talk to such a group as
WWRUG» with his new hat on, there were a couple of "don't know"s from Phil - why there will be HVAC covering on the windows, why drivers will have a tablet docking station, and other (none)critical issues. No doubt we'll learn about these in due course. Overall, so good to see Phil and to hear so much positive from him. And, yes, he took away a couple of ideas and questions from the audience to feed back - keeping his ear to the ground as ever!