Boardmasters Festival - annual music event each August in Cornwall (merged posts)

[whole diary]

[TaplowGreen]

GWR^▸ (Great Western Railway) have announced that people who now want to return earlier from Newquay could do so from 9:30 today.

…………..on the return working....


15:07 Newquay to London Paddington due 20:37


Facilities on the 15:07 Newquay to London Paddington due 20:37.
This is due to a fault on this train.
Will be formed of 5 coaches instead of 9.

[ChrisB]

Off that BBC^» (British Broadcasting Corporation - home page) webpage...

Rail operator GWR^▸ (Great Western Railway) tweeted that those with return tickets from Newquay between now and Monday "can use their returns today from 09:30".

Responding to one customer, it added that those with "refundable tickets can get refunds if they don't travel, we are still discussing options for the non-refundable Advance fares and will share more once known".

[bobm]

Now saying all unused tickets can be refunded.

@GWRHelp: @SamJack63979389 We have just recently made the decision to refund even normally non-refundable Advance fares for Boardmasters customers and are in the process of briefing the contact centre currently.  Where did you buy the ticket? -Andy

[IndustryInsider]

There's now also an additional 9-car IET^▸ (Intercity Express Train) running Newquay to Plymouth at 12:27.

Excellent news regarding the tickets.  Great customer service.

[ChrisB]

Indeed, there'll be costs to GWR^▸ (Great Western Railway) involved, like additional staff overtime & leasing costs of the additional stock (IETs^▸ (Intercity Express Train))

[TaplowGreen]

It is the music festival that is cancelled. The surfing event is still on.
https://www.bbc.co.uk/news/uk-england-cornwall-49259812

Edit: didn’t spot page 2!!

Indeed - some of the reaction from people on social media to the cancellation of the music festival is ridiculous - it has been gently pointed out to them that being on a Cornish cliff in a 50mph+ gale and torrential rain is not exactly the optimal location for stacked PA^▸ (Public Address) systems, let alone tents...…………...the line "have you ever seen a beach?" comes to mind looking at their locations (Nottingham, Birmingham etc)

[bobm]

There's now also an additional 9-car IET^▸ (Intercity Express Train) running Newquay to Plymouth at 12:27.

I wondered if that would run.  It was originally planned as an ECS^▸ (Empty Coaching Stock) move back to Paddington for the stock from the 06:36 special this morning.

[Kernowman]

Interesting, yesterday, according to the GWR^▸ (Great Western Railway) website, through services from Newquay to Paddington for Monday 12th August were thus:

Newquay 07.28 13.22 Pad (Additonal service)
Newquay 10.53 16.21 Pad (Additonal service)
Newquay 12.40 18.38 Pad (Additonal service)
Newquay 15.07 20.37 Pad (Normal scheduled service (Atlantic Coast Express))
Newquay 17.12 23.12 Pad (Additional service)

The same search today results in only the 15.07 showing as a through train for Monday 12th (and no trains at all until the 10.13am to Par).


KM

[grahame]

Interesting, yesterday, according to the GWR^▸ (Great Western Railway) website, through services from Newquay to Paddington for Monday 12th August were thus:

Newquay 07.28 13.22 Pad (Additonal service)
Newquay 10.53 16.21 Pad (Additonal service)
Newquay 12.40 18.38 Pad (Additonal service)
Newquay 15.07 20.37 Pad (Normal scheduled service (Atlantic Coast Express))
Newquay 17.12 23.12 Pad (Additional service)

The same search today results in only the 15.07 showing as a through train for Monday 12th (and no trains at all until the 10.13am to Par).


KM

So a normal Monday service from Newquay.   Amazingly, that 10:13 is the first weekday departure ... no trains at all for normal "9 to 5" commuters in or out of the town!

[IndustryInsider]

I can think of a similar sized town that’s already had 5 departures by then! 

[grahame]

JourneyCheck has not caught up / though I suppose it's right to flag trains that people had booked on that are no longer running, even though the reason for them running had gone away.  A few people may have travelled an stayed in Newquay, intending to catch those trains back.

07:28 Newquay to London Paddington due 13:22
07:28 Newquay to London Paddington due 13:22 will be cancelled.
This is due to overcrowding because of an event.

But surely undercrowding because of the lack of an event?

[Worcester_Passenger]

JourneyCheck is currently reporting 17 cancellations across the networK

05:15 Bristol Temple Meads to Westbury due 05:54
05:24 Bristol Temple Meads to Par due 09:04
07:28 Newquay to London Paddington due 13:22
08:36 Swindon to Cheltenham Spa due 09:52
09:54 Great Malvern to Reading due 11:54
10:53 Newquay to London Paddington due 16:21
11:41 Bedwyn to Reading due 12:20
12:36 Swindon to Cheltenham Spa due 13:52
12:36 Bedwyn to Reading due 13:15
12:38 Reading to Bedwyn due 13:19
12:40 Newquay to London Paddington due 18:38
13:38 Par to Penzance due 14:41
13:42 Reading to Bedwyn due 14:29
14:36 Cheltenham Spa to Swindon due 15:44
15:07 Newquay to London Paddington due 20:37
16:20 Cheltenham Spa to Swindon due 17:45
17:12 Newquay to London Paddington due 23:12

All of these are due to "overcrowding because of an event". But then a lot of the same trains appear in the 'Other Train Service Updates' as additional trains that will be running.

Very confusing.

[TaplowGreen]

Journeycheck is a shambles these days.

[IndustryInsider]

I can see why it’s happened like that.  All the additions from Newquay and a few other alterations as a result are now cancelled and a ‘normal’ weekday service is running.  A sensible decision.

For example the 09:54 Great Malvern to Reading usually goes to Paddington of course, but the plan today saw it terminate at Reading and form a Reading to Bedwyn (instead of the usual Paddington to Bedwyn) to release a set for the Newquay specials.  With that not needed, those trains are listed as cancelled and ‘additional’ trains are listed at 09:54 from Great Malvern to Paddington and 12:06 from Paddington to Bedwyn which simply reinstates the normal timetable.

Agreed that it makes it look bloody confusing on JourneyCheck though!  Perhaps one entry just saying a normal weekday service now applies would be much more customer friendly?

[grahame]

Agreed that it makes it look bloody confusing on JourneyCheck though!  Perhaps one entry just saying a normal weekday service now applies would be much more customer friendly?

Agreed - in the "Line Update" section.  Even if all the individual trains are still there, a line update might have been a useful summary

Across the Network

Due to the cancellation of a special event in Newquay and extra trains associated with it, a normal service will run across the GWR^▸ (Great Western Railway) network with trains that were planned to be modified now reverting to their normal weekday timetable