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PhilWakely
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« Reply #105 on: November 11, 2016, 15:38:49 » |
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.............which reminds me - 2 weeks now, still no reply.
Tis a little early yet.....  |
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John R
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« Reply #106 on: November 11, 2016, 16:50:38 » |
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From the timetable in change in December, the 18:03 London Paddington to Penzance will also call at Newbury each evening.
So more commuters on GWRs▸ longest distance service then... |
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simonw
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« Reply #107 on: November 11, 2016, 18:38:40 » |
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If any long distance train leaves Paddington via Reading/Newbury and is more than %120 full, for example Train Manager is not able to walk through the train then at some point like Taunton/BPW» , GWR▸ should give a £50 GWR voucher to all passengers with a Paddington ticket.
This will focus GWR and DfT» attention.
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TaplowGreen
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« Reply #108 on: November 12, 2016, 09:59:38 » |
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If any long distance train leaves Paddington via Reading/Newbury and is more than %120 full, for example Train Manager is not able to walk through the train then at some point like Taunton/BPW» , GWR▸ should give a £50 GWR voucher to all passengers with a Paddington ticket.
This will focus GWR and DfT» attention.
...............I am just picturing certain members of this forum already starting to twitch & froth at the mouth having read this......building up to an explosion of "OOOOOOOOOS GONNA PAY FOR IT THEN?"  |
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Thatcham Crossing
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« Reply #109 on: November 12, 2016, 10:08:58 » |
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From the timetable in change in December, the 18:03 London Paddington to Penzance will also call at Newbury each evening. Is there not another HST▸ about 3 mins later, the semi-fast that also stops at Theale and Thatcham? |
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John R
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« Reply #110 on: November 12, 2016, 10:59:53 » |
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If any long distance train leaves Paddington via Reading/Newbury and is more than %120 full, for example Train Manager is not able to walk through the train then at some point like Taunton/BPW» , GWR▸ should give a £50 GWR voucher to all passengers with a Paddington ticket.
This will focus GWR and DfT» attention.
Even those that had a seat? |
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simonw
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« Reply #111 on: November 12, 2016, 12:28:47 » |
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Yes.
If you are on a long journey, with no access to toilets, refreshments then after a certain period of time, no mater whether seated, stood in the corridor or vestibule then compensation should be paid.
Being crowded on a 15 minute local train on a journey cost <£4 is a one issue, but being a travel prisoner for several hours is another.
GWR▸ /DfT» have done nothing about capacity planning on the GWML▸ until recently and arguably too late. Crossrail will alleviate pressure to Reading and longer trains will help, but until GWR restrict access to busy trains make certain routes all reserved then this problem will not go away.
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TaplowGreen
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« Reply #112 on: November 18, 2016, 18:05:50 » |
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.............which reminds me - 2 weeks now, still no reply.
Tis a little early yet..... 3 weeks and counting, no reply..... |
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Tim
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« Reply #113 on: November 20, 2016, 00:01:43 » |
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If any long distance train leaves Paddington via Reading/Newbury and is more than %120 full, for example Train Manager is not able to walk through the train then at some point like Taunton/BPW» , GWR▸ should give a £50 GWR voucher to all passengers with a Paddington ticket.
This will focus GWR and DfT» attention.
...............I am just picturing certain members of this forum already starting to twitch & froth at the mouth having read this......building up to an explosion of "OOOOOOOOOS GONNA PAY FOR IT THEN?" The secret is to make the cost to the ToC significant so that they are persuaded to sort it out and avoid paying the "fine". It is amazing how providing the right incentives will change behaviour and result in problems being solved that were previously too difficult |
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TaplowGreen
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« Reply #114 on: November 25, 2016, 07:41:07 » |
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.............which reminds me - 2 weeks now, still no reply.
Tis a little early yet..... 3 weeks and counting, no reply..... .......................4 weeks............  |
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TaplowGreen
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« Reply #115 on: December 02, 2016, 17:24:04 » |
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.............which reminds me - 2 weeks now, still no reply.
Tis a little early yet..... 3 weeks and counting, no reply..... .......................4 weeks............ ....................5 weeks.............. |
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Western Pathfinder
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« Reply #116 on: December 02, 2016, 20:05:46 » |
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Maybe if you were to ask Mr Ollie ?.
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IndustryInsider
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« Reply #117 on: December 02, 2016, 20:07:09 » |
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Have you considered giving customer services a call to ask why you've had to wait so long and have received no correspondence apologising for the delay in the meantime? After all it's getting on for twice as long as you were told you might have to wait.
I know that you shouldn't need to be have to do that, and the longer you wait the more your root point about GWR▸ not caring is emphasised - but I feel the points you raised and the questions you asked were important enough to receive a detailed personalised reply to, as you requested.
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To view my GWML▸ Electrification cab video 'before and after' video comparison, as well as other videos of the new layout at Reading and 'before and after' comparisons of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/ |
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bobm
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« Reply #118 on: December 02, 2016, 20:37:14 » |
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Maybe if you were to ask Mr Ollie ?.
Judging by his tweets today - Ollie has moved on. Today was his final shift. |
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Western Pathfinder
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« Reply #119 on: December 02, 2016, 20:45:33 » |
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Good Luck to you Ollie in what ever you do next and thanks for all your help and advise .
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