Saw a poster recently extolling the advantages of the new GWR▸ electrics between Hayes & Harlington and Paddington. And I saw one of these trains at Hayes on Friday evening - it was largely empty.
The poster proudly proclaimed that the overcrowding between Hayes and London will now be eased with the introduction of this intensive new service. Er - intensive? Well with a mere four trains a day in each direction - that's two trains in the early morning, and two trains in the evening.
The empty train I saw came in on platform 3. After the pax. had detrained, it went west, crossed over to up relief and then the up loop out of the Airport, and waited, and waited, and waited, effectively blocking any Connect coming out of the Airport. Why didn't it use platform 5? And more to the point why aren't there more services than 4 a day?
Given it was terminating at Hayes, you'd hardly expect it to be full. It could have carried large numbers of passengers out of Paddington bound for the stops before Hayes. You wouldn't have seen those. Once the Greenford service is cut back to West Ealing all day from December the service will indeed run all day and will utilise the Greenford services' paths into Paddington. Infrastructure changes being carried out over Xmas will remove the need for the rather convoluted reversal currently required, and I think will also enable Platform 5 to be used. Finally, and this is pure speculation, I'm presuming that the service was introduced before too many drivers had been trained on the units, but it was felt better to get a limited service up and running in peak hours, when the capacity is needed.