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Author Topic: Groupsave not available though gwr.com?  (Read 2412 times)
PhilWakely
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« on: August 23, 2016, 08:48:51 »

Am I missing something or is Groupsave no longer available when booking online through gwr.com?

I need to add three more adults to a party of Holiday Club children travelling today from PIN  to EXT and wanted to select a Groupsave option as you could through the old booking engine, but it does not appear to be listed as an option anywhere.

To repeat, am I missing something?
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Ollie
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« Reply #1 on: August 23, 2016, 08:57:55 »

It should offer you GroupSave as one of the fare options by default rather than having to request it as a railcard.
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PhilWakely
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« Reply #2 on: August 23, 2016, 09:07:58 »

Thanks Ollie,
yes - I was just a little slow. I spotted it just after posting  Embarrassed  Embarrassed
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grahame
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« Reply #3 on: August 23, 2016, 09:55:34 »

It should offer you GroupSave as one of the fare options by default rather than having to request it as a railcard.

I'm delighted that it now does this.   Even gives you Groupsave for 2 adults + 1 child.

There is the (much more minor) issue that some customers read the resulting prices as per person and panic, not realising that the price is for the whole group - "You told me £17.50 each but the web site quoted £33.60 - and for three of us that's over £100 ..."
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