GWR Performance Figures

[whole diary]

[IndustryInsider]

Results for up to 3rd Feb have now been released.  Better than the previous month, though still very poor and all the Moving Annual Averages for both Reliability and Punctuality either dropped or remained static.  The LTV^▸ (London [and] Thames Valley) Reliability MAA^▸ (Moving Annual Average) has now dipped to 92.2%, which is just 0.2% above the trigger level, so 10% season ticket renewals are a distinct possibility in a few months if the slide continues.

Data for the Cotswold Line, which as we've been discussing has been hit very hard of late, shows a combined cancellation/part cancellation rate of 17.7% and 12.6% for the last two months respectively.  Typically the MAA for the route hovers around the 6% mark for both categories, so that indicates just how bad the route has been hit since the end of last year.

Latest graphs are attached.

[IndustryInsider]

Latest result covering up to 3rd March have been published.  No surprises to see that performance continues to be very poor pretty much across the board, with only the Devon and Cornwall sectors not sliding downhill quicker than the skiers at the Winter Olympics.

LTV^▸ (London [and] Thames Valley) reliability was 97.1% which dragged the MAA^▸ (Moving Annual Average) down to just 0.1% off the trigger mark of 97.0% which may well mean 10% season ticket discounts will be given for renewals after the next period as the punctuality metric is way below target.

Cotswold Line watch: Grim reading.  The third successive month with a 'Right Time Arrival' figure of less than 30%.  The figures for cancellations and part cancellations are missing from the published data for some reason - an error/ oversight I'm sure rather than deliberately removed, but we know how poor it's been!  I'll report back when that has been corrected.

Usual graphs attached...

[initiation]

So just to confirm, this looks like I get my 10% discount for Bristol based season ticket when I renew in 2 weeks time.

[IndustryInsider]

As long as it comes under Bristol Suburban (and not HSS^▸ (High Speed Services)) then yes.

[initiation]

As long as it comes under Bristol Suburban (and not HSS^▸ (High Speed Services)) then yes.

Yatton-Bristol so I think so.

[IndustryInsider]

No surprises that performance and reliability were once again very poor in the latest set of results released, which cover to the 31st March.

LTV^▸ (London [and] Thames Valley) Reliability, as forecast last month, has dragged the MAA^▸ (Moving Annual Average) down to the trigger value of 98%, so by reckoning it will be a 10% discount for season renewals that come under that sector.  HSS^▸ (High Speed Services) reliability is now the one to watch as a terrible result of 96.4% dragged the MAA down to 98.4% which is only 0.2% above the trigger level.

Elsewhere it's just a case of the continued poor performance of recent months, which given a generally strong performance for April this time last month means I expect those MAA's to continue to fall when the next set of figures is released.

Usual graphs attached...

[ChrisB]

Bear in mind that this period covers the snow events too

[t0m]

Bear in mind that this period covers the snow events too

although some of those were taken as void days..meaning they don't make it into the performance stats, right?

[ChrisB]

Right....

[harrybruno]

Are there a new set of stats due before 01/01/2018?

The attached?

Does any one have the data for HSS^▸ (High Speed Services) Reliability for the first two 4-week periods of 2018 (covering January & Feb)? I don't have a record. It looks like HSS Reliability discounts will be due for much of the rest of 2018 at this rate.
Thanks all

[grahame]

Official data for last 4 week period for services westward from .. two .. capitals

[ChrisB]

At miost, oner train an hour on the routes out of Heuston - no real comparison ought to be made frankly

[grahame]

Does any one have the data for HSS^▸ (High Speed Services) Reliability for the first two 4-week periods of 2018 (covering January & Feb)? I don't have a record. It looks like HSS Reliability discounts will be due for much of the rest of 2018 at this rate.
Thanks all

I have the third period - 4th to 31st March, and the whole year's averages April '17 to March '18 inclusive.  Any use?

[grahame]

At miost, oner train an hour on the routes out of Heuston - no real comparison ought to be made frankly

Interesting thought. You're suggesting that figures to an Irish reliability standard should be achieved on lines such as Gunnislake, Melksham and Newquay where service are less frequent far less frequent services?

Houston had services to Waterford, Cork/Tralee and Galway/Ballina/Westport - plus locals to Portlaoise etc. - all sharing the main line out to for quite a long way.

[TaplowGreen]

Those HSS^▸ (High Speed Services)/LTV^▸ (London [and] Thames Valley) figures are absolutely shocking.