GWR Performance Figures

[whole diary]

[ChrisB]

Well open to fraud this, and I can eventually see it being stopped. I find this interesting, and thanks for the enlightenment.

I find it hard to believe that there aren't many pax out there putting in claims for delays they never experienced....

[JayMac]

So, you're saying that someone with a zonal ticket shouldn't be allowed to claim compensation for a delay because others may commit fraud?

Almost all ticket types (Advance Purchase excepted) can be submitted for a fraudulent claim. If the ticket hasn't been head code stamped there's no way for the TOC^▸ (Train Operating Company) to know which service it was used on.

Prohibiting legitimate claims because a very small minority commit fraud isn't the answer.

[grahame]

Prohibiting legitimate claims because a very small minority commit fraud isn't the answer.

I would agree with that - however, I can't help noting that modern society puts a huge burden on the majority who are going about their normal day to day lives because of a minuscule minority who would abuse the system.

* Think of all that airport security against - well - what proportion of travellers would be attempted terrorists?

* Think about how reluctant "you" are to offer people you don't know a lift in your car (assumption being made there) because of a tiny minority who would [insert nasty action] when travelling with you.

[IndustryInsider]

The RDG^▸ (Rail Delivery Group, or Reading station, depending on context) (Rail Delivery Group) are now publishing performance figures that record 'to the minute' figures alongside the Public Performance Measure figures that have been published for many years.  Importantly these figures now include station stops en-route, rather than just the terminal stations, at the 80% of stations where that data can be recorded.  They pledge to increase the 80% which will be achieved slowly through existing signalling schemes (such as the one between Preston and Blackpool and the North Wales coast), and I suppose GPS technology or the GSM-R^▸ (Global System for Mobile communications - Railway. A simple mobile phone that has been fitted to the turbos to allow them to operate on lines that are not covered by the cab secure radio (CSR). This allows the Network Rail control centre to send simple STOP messages to the driver or the driver to contact the controller in emergency only. When this system is in operation a guard must be provided when in passenger operation.) radio system could also be adapted to be used for such a purpose?

https://www.raildeliverygroup.com/metrics

According to the blurb this will give the most transparent performance figures in Europe.  Along with various other tools on the web, such as www.realtimetrains.co.uk and www.mytrainjourney.co.uk it really is a fantastic amount of information that is now available.

[Adelante_CCT]

A slight typo in your second link II 

[Chris from Nailsea]

Now resolved, with my apologies for the delay in dealing with this issue. CfN.

[IndustryInsider]

A much better month for HSS^▸ (High Speed Services) punctuality at 90.3%, and an OK month for LTV^▸ (London [and] Thames Valley) at 83%.  The LTV figure much less than this time last year though, so again the MAA^▸ (Moving Annual Average) drops, this time to 82.2%.  The HSS MAA rose by 0.1% to 86.7%.

A better, but still disappointing figure for the Bristol services saw its MAA drop to 89.3%, which is now just 0.3% above the trigger level.  However a run of quite poor results this time last year means it is probably unlikely to hit the trigger point for a few months, though it needs figures in the 90s to be sure of that.

Reliability (trains ran) for LTV dropped to 97.4% as a result of the often trotted out 'more than usual trains needing repair' and 'shortage of train crew' dropping the MAA 0.1% from 98.8% to 98.7%.  Dicount trigger is 98%, so still some way to go.

The South Wales-South Coast sector's reliability was a very poor 97.4% which means the trigger discount of 98.5% is perilously close to being breached as it currently stands at 98.6%.  Not sure how many season ticket flows would qualify for a discount on that sector though?

Latest graph attached.

[ChrisB]

I feel we're getting complacent - to describe nearly 1 in 5 trains that are late (83%) in a period as 'OK' isn't right, sorry. It's poor to appalling frankly

[IndustryInsider]

I agree, it was only 'OK' in a comparative sense with the figures over the last year or so.

[TaplowGreen]

Reliability (trains ran) for LTV^▸ (London [and] Thames Valley) dropped to 97.4% as a result of the often trotted out 'more than usual trains needing repair' and 'shortage of train crew' dropping the MAA^▸ (Moving Annual Average) 0.1% from 98.8% to 98.7%.  Dicount trigger is 98%, so still some way to go.

When exactly are the "more trains than usual needing repair" going to have been repaired? this "unusual" scenario has been going on for months now.

(and I agree with Chris B - one in five trains late is anything but "OK", relatively or otherwise)

[ChrisB]

All the stock being let go has had maintenance regime cut back. Now they stay longer, a catch up is needed. Of course, this hasn't been planned in advance, thus takes longer than if planned in advance

[TaplowGreen]

All the stock being let go has had maintenance regime cut back. Now they stay longer, a catch up is needed. Of course, this hasn't been planned in advance, thus takes longer than if planned in advance

Which and how much stock is being "let go"? ........I know some of the Turbos are being moved around, but that's not the same thing.

[IndustryInsider]

With regard to the eastern end of the network, the four remaining 180s go by December, and HST^▸ (High Speed Train (Inter City class 43 125 units)) sets start disappearing steadily from late this year I think.  GWR^▸ (Great Western Railway) has no say in those dates (other than hopeful begging to whom they are destined to go) as the lease arrangements expire.  To replace them there are the new IET^▸ (Intercity Express Train - replacement for HSTs (manufactured by Hitachi in Kobe, Japan)) 800s due from this October, and the new Class 387 fleet can be much better utilised when full Didcot to Paddington usage is introduced with them in January - 45 4-car sets is the final order, and there are already around 30 delivered, but several are spare as the wires only currently go as far as Maidenhead and the driver training programme continues.

Turbos then move to the western end of the network, and they along with the short formation HST's we have been discussing (which fill the gap in the number of Turbos that can now be moved owing to electrification delays/cutbacks) allow GWR to release six single carriage Class 153s which are going to London Midland, and eight 2-car Class 143 pacers which will be almost certainly heading to the scrap heap (at last!).

I would expect the rolling stock situation to be significantly improved upon in January, but can't see much improvement until then.

[TaplowGreen]

Thanks very much for that detailed response II - looking at the state of the service between London and the Westcountry today, improvement can't come soon enough.

[Henry]

   Certainly from Totnes today,  5 cancellations today for London.
   
   One no train manager, but 4 due to train faults. Might give the train a miss for a few months.