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Great Western Coffee Shop > All across the Great Western territory > Across the West > First Great Western rebrands to Great Western Railway and related department changes
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Author Topic: First Great Western rebrands to Great Western Railway and related department changes  (Read 340554 times)
ChrisB
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« Reply #420 on: October 12, 2015, 09:57:06 »
It needs an NLC▸ (National Location Code) three-character code....
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IndustryInsider
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« Reply #421 on: October 12, 2015, 10:14:09 »
Quote from: ChrisB on October 12, 2015, 09:57:06
It needs an NLC▸ (National Location Code) three-character code....

Buckfastleigh is 'BFL'
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bobm
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« Reply #422 on: October 12, 2015, 10:26:08 »
Quote from: PhilWakely on October 12, 2015, 08:37:41
If they can put 'Buckfastleigh' on the destination board, then surely a one off recording can be added to the database for tannoy announcements?

I would suggest it is a lot easier and quicker to type Buckfastleigh into a computer system than it is to get both "voices" into a studio to say Buckfastleigh.
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ChrisB
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« Reply #423 on: October 12, 2015, 10:28:19 »
Quote from: IndustryInsider on October 12, 2015, 10:14:09
Quote from: ChrisB on October 12, 2015, 09:57:06
It needs an NLC▸ (National Location Code) three-character code....

Buckfastleigh is 'BFL'

It may be, but it's not loaded into systems/recognised....so it would need adding

Quote from: bobm on October 12, 2015, 10:26:08
Quote from: PhilWakely on October 12, 2015, 08:37:41
If they can put 'Buckfastleigh' on the destination board, then surely a one off recording can be added to the database for tannoy announcements?

I would suggest it is a lot easier and quicker to type Buckfastleigh into a computer system than it is to get both "voices" into a studio to say Buckfastleigh.

It might be, but how do you then reference it? By using the 3-letter code.
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bobm
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« Reply #424 on: October 12, 2015, 10:30:29 »
Well it obviously was, because it appears in the picture of Bristol Temple Meads in PhilWakely's post
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IndustryInsider
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« Reply #425 on: October 12, 2015, 10:34:15 »
Quote from: ChrisB on October 12, 2015, 10:28:19
It may be, but it's not loaded into systems/recognised....so it would need adding

Quote from: bobm on October 12, 2015, 10:30:29
Well it obviously was, because it appears in the picture of Bristol Temple Meads in PhilWakely's post

And it's loaded into and recognised as 'BFL' within the railway industries 'Genius' system.
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ChrisB
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« Reply #426 on: October 12, 2015, 10:36:37 »
Probably not worth getting the vocals specially recorded for what is likely the only public service this timetable
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« Reply #427 on: October 12, 2015, 10:44:05 »
Quote from: ChrisB on October 12, 2015, 10:36:37
Probably not worth getting the vocals specially recorded for what is likely the only public service this timetable

I presume that's an admission that your previous statements were wrong?  But yes, I agree with you.
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ChrisB
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« Reply #428 on: October 12, 2015, 10:47:46 »
I'm always happy to be corrected - no 'admission' necessary.
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Bmblbzzz
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« Reply #429 on: October 13, 2015, 12:13:22 »
Quote from: PhilWakely on October 12, 2015, 08:37:41
The announcements for Saturday's charity special to Buckfastleigh were interesting to say the least. The 'normal' announcement over the tannoy and on the display is either 'stand clear the next train is not stopping at this station' or the alternative of 'The next train is not for public use'. However, 'Buckfastleigh' was actually displayed, whilst the tannoy announcement was "The next train on Platform 5 is the 08:52 Great Western Railway service to <pause>, calling at <pause> only". If they can put 'Buckfastleigh' on the destination board, then surely a one off recording can be added to the database for tannoy announcements?
Excellent example of a misleading announcement, in which no information would be better than partial information. Especially if you were hard of hearing, understood little English or were in any way unsure as to train you wanted.

You might say the announcement actually gave no information ^ well, it gave no useful information, but it did draw attention to the train on Platform 5 and it would be easy to imagine you'd misheard the pauses or there'd be a fault in the tannoy. The 'not stopping' or 'not for public use' announcements are much more useful.
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Richard Fairhurst
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« Reply #430 on: October 13, 2015, 12:53:03 »
Quote from: PhilWakely on October 12, 2015, 08:37:41
the tannoy announcement was "The next train on Platform 5 is the 08:52 Great Western Railway service to <pause>, calling at <pause> only".
That was also once the case at Oxford when there was a CrossCountry service terminating at Manchester Oxford Road. So the announcement went "The next train on Platform 2 is the 17:00 Virgin Trains service to <pause>, calling at Banbury [...], Stockport, Manchester Piccadilly, and <pause>". Ironic given that the CIS▸ (Customer Information System) presumably had the words "Manchester", "Road", and indeed "Oxford" recorded as parts of other phrases...
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TaplowGreen
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« Reply #431 on: October 15, 2015, 17:57:43 »
Sitting on the heavily delayed, overcrowded, crawling1724 from Paddington tonight (which some genius sent out behind a Heathrow Connect) happen across this rather interesting article! ^12 million well spent I'm sure!
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JayMac
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« Reply #432 on: October 15, 2015, 18:10:53 »
Have to say, I concur with Private Eye's rail correspondent.
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« Reply #433 on: October 15, 2015, 19:14:15 »
Quote from: ChrisB on October 12, 2015, 09:57:06
It needs an NLC▸ (National Location Code) three-character code....

The CIS▸ (Customer Information System) dosent use the NLC codes, it uses the TIPLOCs. Of which Buckfastleigh is BUCFAST. The CIS knows the names to be associated with each TIPLOC, and if no name is associated with it the TIPLOC will display on the screens.

Quote from: Richard Fairhurst on October 13, 2015, 12:53:03
That was also once the case at Oxford when there was a CrossCountry service terminating at Manchester Oxford Road. So the announcement went "The next train on Platform 2 is the 17:00 Virgin Trains service to <pause>, calling at Banbury [...], Stockport, Manchester Piccadilly, and <pause>". Ironic given that the CIS presumably had the words "Manchester", "Road", and indeed "Oxford" recorded as parts of other phrases...

Sounds exactly like what used to happen with the Frome train on the Thames Trains system.
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ChrisB
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« Reply #434 on: October 15, 2015, 21:09:46 »
Thanks for that info
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