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Author Topic: First Great Western - industrial action in 2015 - merged topic  (Read 151623 times)
grahame
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« Reply #60 on: July 07, 2015, 14:22:37 »


The First Great Western rail strike will affect train services from the following towns, cities and airports:

Bristol, Cardiff, Cheltenham, Exeter, Bath, Heathrow, Swansea, Plymouth, Luton Airport, London, Newport, Gatwick, Swindon, Gloucester and Cirencester.


LUTON Airport ??
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PhilWakely
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« Reply #61 on: July 07, 2015, 14:39:00 »

I have spotted one error in the info for individual routes though. For Westbury to Weymouth it says:

"Customers for Weymouth from Westbury are advised to take a South West Trains service to Southampton and change for connecting services to Weymouth. Tickets will be accepted on this route."

You can't take a SWT (South West Trains) service from Westbury to Southampton. The advice should be to take a Bristol Parkway-Salisbury FGW (First Great Western) service from Westbury to Salisbury and change to SWT there for Southampton.

SWT run 4 weekday services from Temple Meads to London Waterloo via Salisbury 
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JayMac
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« Reply #62 on: July 07, 2015, 14:48:10 »

Yep, my bad.

I think it should still offer the option of FGW (First Great Western) Bristol Parkway-Salisbury or SWT (South West Trains) Bristol TM(resolve)-Waterloo
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« Reply #63 on: July 07, 2015, 14:49:59 »

At least SWT (South West Trains) are being kind - they certainly don't have to accept FGW (First Great Western) tickets unless the T&Cs allow - in which case, it applies 24/7 and wouldn't be different under this action.

I suspect XC (Cross Country Trains (franchise)) aren't going to be so accommodating - but prove me wrong

Also - thankfully, the idea that NR» (Network Rail - home page) should be broken up & run by each TOC (Train Operating Company) hasn't gained credibility?....this action would have an even worse effect with the signallers being brought out too. I wonder whether other TOCs on the same routes would have a case for legal action?....maybe for another thread.
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JayMac
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« Reply #64 on: July 07, 2015, 14:56:01 »

I suspect XC (Cross Country Trains (franchise)) aren't going to be so accommodating - but prove me wrong

Okay then.

Quote
Tickets will also be accepted on Cross Country Services between Bristol Temple Meads and Exeter, Plymouth and Penzance on Thursday 09 July and Friday 10 July.
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« Reply #65 on: July 07, 2015, 14:58:15 »

You don't say where that was cut 'n pasted from, but thanks.
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JayMac
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« Reply #66 on: July 07, 2015, 15:04:31 »

Quoted from the FGW (First Great Western) strike page under the 'Devon and Cornwall' link.
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ChrisB
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« Reply #67 on: July 07, 2015, 15:11:28 »

Just let a group try Groupsave though.....
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JayMac
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« Reply #68 on: July 07, 2015, 15:29:48 »

I was also wondering about that. There are still FGW (First Great Western) services running where XC (Cross Country Trains (franchise)) operate in FGW land. Anyone with GroupSave should be directed to them.

That said, the information given makes no mention of ticket types, just that tickets will be accepted by CrossCountry. I very much doubt any CrossCountry Train Manager will be charging FGW ticket holders for a new ticket. If they do I'd expect that to be be refunded.

Besides which, outwith the strike, I remain of the opinion that, despite what CrossCountry might say to the contrary, GroupSave tickets should be valid on their services. Any operator restriction on the use of a ticket has to be printed on the ticket. The National Rail Conditions of Carriage says:

Quote
10. Tickets valid only in trains of particular Train Companies

The validity of a ticket may:

a) be restricted to; or
b) prohibit

travel in the trains of a particular Train Company or Train Companies. Any such restriction or prohibition will be shown on the ticket.

Train companies may supplement passengers rights in the NRCoC (National Rail Conditions of Carriage), but they can't over-ride them.
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« Reply #69 on: July 07, 2015, 15:40:02 »

Ahhh, but isn't Groupsave an 'offer' by various TOCs (Train Operating Company)? Which TOCs don't have to agree to.....
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« Reply #70 on: July 07, 2015, 15:56:59 »

Again:

Train companies may supplement passengers rights in the NRCoC (National Rail Conditions of Carriage), but they can't over-ride them.

Equally, they can't pick and choose which conditions to abide by, just as the passenger can't. I'd like all split tickets to be valid on services that don't call at the split point. That doesn't mean I can ignore Conditions 19(a) & 19(b) just because I don't agree with them.

If CrossCountry don't want to accept GroupSave on inter-available routes then they need to get ATOC» (Association of Train Operating Companies See - here) to either change the Conditions of Carriage or ensure the operator restriction is printed on the ticket.

I'm aware of at least three seperate instances where CrossCountry have refunded GroupSave passengers who were required to buy new tickets when said passengers asserted their rights under the NRCoC. I think CrossCountry are well aware they are on shaky ground and, to the best of my knowledge, they've never prosecuted anyone.

Anyways, this is off topic and is a discussion for another place and time.
« Last Edit: July 07, 2015, 16:06:01 by bignosemac » Logged

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« Reply #71 on: July 07, 2015, 16:38:34 »


I have spotted one error in the info for individual routes though. For Westbury to Weymouth it says:

"Customers for Weymouth from Westbury are advised to take a South West Trains service to Southampton and change for connecting services to Weymouth. Tickets will be accepted on this route."

You can't take a SWT (South West Trains) service from Westbury to Southampton. The advice should be to take a Bristol Parkway-Salisbury FGW (First Great Western) service from Westbury to Salisbury and change to SWT there for Southampton.
A little more effort could be made for stations between Westbury and Weymouth rather than just say 'make alternative arrangements'.

You can add: For Dorchester and Upwey change at Southampton. For Yeovil change at Salisbury.

I am being a little pedantic here. Overall FGW have done a good job of providing info on their website.
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Worcester_Passenger
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« Reply #72 on: July 07, 2015, 17:07:04 »

The list of affected services says that Bristol - Gloucester will be every two hours, but there's no mention of what happens beyond (Gloucester - Worcester - Great Malvern), not even in the list of 'sorry -not operating' services.

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« Reply #73 on: July 07, 2015, 17:24:11 »

Just one service each way between Worcester SH and Bristol TM(resolve) listed by journey planners as running on Thursday.

0639 WOS» (Worcester Shrub Hill - next trains)-BRI» (Bristol Temple Meads - next trains) 0836
1641 BRI-WOS 1817
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« Reply #74 on: July 07, 2015, 18:49:31 »

Full timetables seem to be promised for Wednesday
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