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Great Western Coffee Shop > All across the Great Western territory > The Wider Picture in the United Kingdom > Website monitoring TOCs in real time via Social Media
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Author Topic: Website monitoring TOCs in real time via Social Media  (Read 1179 times)
ChrisB
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« on: November 03, 2014, 16:40:12 »
From Commute London

Quote
Welcome to a live view of rail services across London

 We listen to the people using the railway, checking for common themes and the sentiment being expressed.

 Comparing this to a typical day we create a simple feedback and service indicator.

 Please use this site as a simple guide to how well services are running, but always check with your train operator for information on specific trains.

This website is being run by Delta Rail, a company developing software for the rail industry.

Their CEO▸ (Chief Executive Officer), Anna Matthews, had a spot at a Railfuture conference on Saturday, a most refreshing take on watchdogs & TOCs▸ (Train Operating Company). Not sure she'll endear her software to TOCs with a speech that was highlighting the amount of back-slapping going on....

Can recommend this site - makes it easy to monitor London TOCs social media in real time....
« Last Edit: November 03, 2014, 16:48:37 by ChrisB » Logged
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