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Author Topic: A cautionary tale...  (Read 4307 times)
JayMac
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« on: May 12, 2014, 23:42:45 »

From the guardian:

Quote
A commuter's story: 'My single moment of madness that cost me my job'

It's an offence to travel without a valid rail ticket. But for one commuter the price of a one-off incident proved very high

It was a moment of madness she puts down to a sleepless night and a stressful journey to work. But jumping on a train without a ticket because of a queue at the machine ^ compounded by giving a false address to the ticket inspector ^ has left Lorna Dixon* with a criminal record and out of work after a job offer was withdrawn.

The 58-year-old, the sole wage earner in her family, is "unemployed and possibly unemployable" after being prosecuted and fined ^400 over the one-off incident on a Leeds to Sheffield train, which, she says, effectively involved a shortfall of 40p. She is the first to admit she was at fault, but argues "the penalty seems way out of proportion".

Her case contrasts with that of the mystery City worker who was alleged to have dodged five years' worth of fares to London, but avoided prosecution after making an out-of-court settlement with rail company Southeastern. The man in that case, which emerged last month, kept his anonymity, and therefore his job, after offering to repay ^43,000.

Dixon wishes she could "turn the clock back" and re-run the couple of fateful minutes that had such calamitous consequences. On 9 October last year she was travelling ^ as she did two or three times a week ^ from the village north of Leeds where she lives to Sheffield, where she was working in the public sector.

This "absolutely horrendous" commute involves catching a train from her small local station to Leeds, where she then has four minutes to run up and down escalators and across a bridge to platform 11, where the 8.11am CrossCountry train to Sheffield departs. Her trips were on an ad hoc basis and paid for by her employer, so she tended to buy tickets on the day. Her unmanned village station has one ticket machine, and it is not always possible to buy a ticket before the train arrives, she says.

That morning there was a queue, so she boarded her train without a ticket. She says there is always a conductor on board, but that morning it was particularly sardine-like, and he or she was probably unable to make their way down. She then did her four-minute dash to catch the Sheffield train (if she has to catch the next one, she gets into work an hour later), so "the first time I had an opportunity to buy a ticket that morning was on the 8.11 to Sheffield".

This has happened before, but that day, "for some silly reason", she asked for a return from Leeds to Sheffield rather than from her village station to Sheffield. "I don't know why ... I can only put it down to momentary confusion because I had got on at Leeds, the stress from the running and standing, and some personal issues," she says. When challenged about how she had got on at Leeds without a ticket, Dixon says she became embarrassed and replied that she had walked through.

She adds: "Part of my brain was telling me this was only making my current situation worse, but out of panic I could only think I needed to stick to the same story, which is why I gave a made-up address when asked ^ I felt I had to protect my identity. Again, this was out of sheer embarrassment and momentary incapacity to think logically. My expenses are paid, so I have no reason to deliberately ask for the wrong fare. I had not slept all night, was tired, stressed and suffering from anxiety."

Dixon says that "as soon as I came to my senses", she went to find the inspector "and apologised straight away for wasting her time". She gave the correct information about her journey and said she would pay for her ticket, plus any on-the-spot fine they wished to impose. Dixon says she was interviewed under caution and told she would receive a letter in due course.

Following correspondence between her and Transport Investigations Ltd, a private firm that deals with penalties on behalf of several train companies, she was told she would be prosecuted. Her case was heard by Sheffield magistrates on 28 March.

Dixon did not attend but pleaded guilty "because I thought this was the right thing to do, as I had admitted asking for the wrong fare; also, I don't think I would have coped well with the experience". She was fined ^400, and now has a criminal record. "I didn't think it through, I guess. I probably should have contacted a solicitor," she says.

Following the incident, she quit her job because, she says, "train travel has become intolerable and causes me massive stress". She was subsequently offered, and accepted, a job nearer to home, but this was withdrawn after a criminal record check was carried out.

"My actions were wrong, and I admitted that, but no one from the railways or even the magistrate seems to have asked 'if there was no financial gain, and so much for them to lose, why would they do this?'" They might then have concluded, she says, "it was a moment of insanity ^ a bad day like we all have ^ and have a more humane approach".

CrossCountry said it did not comment on individual cases but added that it would only prosecute "if there has been a clear attempt to avoid paying the correct fare and there is a realistic possibility of conviction. However, if it appears an incident is the result of an honest mistake or misunderstanding, we will consider allowing the individual to settle without taking legal action".

* Not her real name
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ChrisB
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« Reply #1 on: May 13, 2014, 10:20:05 »

If you find yourself in a hole, stop digging.

Get up earlier? Buy in advance? And it takes a deliberate action to give a wrong address, whatever extenuating circumstances one might well have. I suspect that was why they prosecuted.
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Chris from Nailsea
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« Reply #2 on: May 13, 2014, 17:55:38 »

If you find yourself in a hole, stop digging.

Wise words, indeed.  Lips sealed
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« Reply #3 on: May 13, 2014, 19:23:47 »

She had an "absolutely horrendous commute", yet her trips were on an "ad-hoc basis and paid for by her employer".   Sounds like a contradiction to me.

She is "unemployed and possibly unemployable"  yet she "quit her job because train travel (those ad-hoc journeys remember) had become intolerable and caused massive stress".

She says she had four minutes to get the 0811 travelling from a village north of Leeds. So that's either the 0806 arrival from Horsforth (unlikely given the description as its the East Coast service), or at a push the 0809 arrival from the Ilkley line. In either case there are services not long before to give a less stressful connection (which is 10 mins at Leeds in any case), or after, which would give an arrival in Sheffield 45 mins later, not an hour. 

So many inconsistencies in this story.
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LiskeardRich
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« Reply #4 on: May 13, 2014, 19:48:49 »

John would there of been slight different timings in the timetable back then? This incident occurred in October.
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« Reply #5 on: May 13, 2014, 20:10:20 »

Good point, I hadn't spotted the date.

Except having checked, they're exactly the same timings into Leeds from the north and northwest. (Can't check Table 31 for Leeds onwards to Sheffield, as due to an error in the NRT (Network Rail Telecoms) only the first page was printed, but we know that the 0811 was the same.)
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grahame
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« Reply #6 on: May 13, 2014, 20:25:00 »

We had a lady walk up to the hotel yesterday evening, looking for a room.  Bit of an odd character, but aren't we all and we're usually very accommodating; people get flustered by travelling, they have problems along the way, and we don't expect them to appear prim and proper, totally smart, and with matching luggage.  We're aware, especially with walkups, that they may be all the more in need of a kind word, a dry towel, and a nice cup of tea.  But our team member on duty - correctly - judged to turn the lady away; and that was because the lady had phoned a few minutes earlier, given me one set of information and background over the phone, and then gave our team member a different and contradicting set of information. And, alas, I had briefed my team member by that point ... and a room would probably have been offered if the stories had matched.

The lady in our story gave a false address.  She gave false data about where she had joined the train.  Trust very seriously broken, and perhaps the consequences are not as unreasonable as the (sob) story makes out.

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