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Great Western Coffee Shop > All across the Great Western territory > Across the West > "member of train crew being unavailable" - a thought for
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Ollie
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« Reply #15 on: January 02, 2008, 23:10:02 »
Quote from: dewarw on January 02, 2008, 21:34:05
Maybe, although seeing will be believing (my view concerning FGW▸ (First Great Western) Managing Directors)!!!!!

I am afraid that it happens so much.
Whenever I look at the FGW service updates, 9 times out of 11 trains have been cancelled due to no staff!

What is wrong with them?

Come on Andrew, hire some staff, don't just say you are going to!

In all fairness they are advertising for staff.

Drivers and Guards in particular...
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DEVONSHIRE
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« Reply #16 on: January 03, 2008, 13:13:45 »
The problem has been that during the last 12 months or so of the previous franchise no vacancies were filled as until a company knows that it is going to win the franchise they will not pay training costs for staff that might not be theirs in a years time. Also FGW▸ (First Great Western) base their staffing numbers around different formulas than BR▸ (British Rail(ways)) used to do and FGW allow for a certain percentage of turns to be covered by overtime which at peak times of the year Xmas/New Year, Easter, weekends and July/August can be very dangerous.
BR used to base their establishment figures around the Summer Timetable which was when more trains tended to be run and carry the surplus the rest of the year.
Also staff morale is a major issue with staff no longer being prepared to work large amounts of overtime.
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