"Off peak tickets are not valid on this train"

Brucey

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Re: "Off peak tickets are not valid on this train"

« Reply #30 on: May 04, 2013, 17:39:29 »

I've now had the same "no off peak on my train" guards several times.

One has completely stopped making this announcement. The other now says "super off peak tickets from London to destinations served by this train are not valid, please ask me if you are unsure, I can be found in the 8th coach of this 12 coach train".

The second announcement is definitely much more useful and more factually accurate. It also helps in that passengers (especially those more likely to be using super off peaks who do not travel often) know it is the guard making this announcement, rather than the driver as many think.

Neither mention Oyster^▸ cards. A gentle nudge (to a person who's name I cannot recall) at a recent Waterloo "Meet The Manager" session may have resulted in this.


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Super Guard

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Posts: 1308

Re: "Off peak tickets are not valid on this train"

« Reply #31 on: July 13, 2013, 09:08:50 »

I see now at Paddington the screens say:

Quote

The following tickets may not be valid on this service:

*Super-Saver Off-Peak
*Saver Off-peak etc etc...

Please see a member of staff for further information.


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eightf48544

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Re: "Off peak tickets are not valid on this train"

« Reply #32 on: July 13, 2013, 12:00:20 »

I'm now totally confused I thought Savers had been abolished in the last ticket shake up which was sold as simplification to three ticket types Advance, Off Peak and Any Time.

Or did I misunderstand?


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LiskeardRich

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Posts: 3490

Re: "Off peak tickets are not valid on this train"

« Reply #33 on: July 13, 2013, 12:32:06 »

Quote from: eightf48544 on July 13, 2013, 12:00:20

I think the word "Saver" has been incorrectly used, as they are simply off peak, and super off peak.


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Super Guard

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Re: "Off peak tickets are not valid on this train"

« Reply #34 on: July 13, 2013, 12:39:15 »

My bad, old habits Grin


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