Well, I've just enjoyed a remarkable hour of televisual entertainment.
Overall, I thought all of the staff who were featured - whether they were from First Great Western and their various contractors, or from Network Rail or British Transport Police, all presented very well.
There were so many little gems, worthy of jotting down, too:
"Expect some strong language" - actually, there wasn't that much (apart from some intoxicated passengers);
A ticket "... will be ^323.50," and the reaction from the prospective passenger was a classic
Hayley in lost property deserves a series of her own ...
On board catering:
Clatter "Oh sh!t" followed by the rejoinder "Wherever she goes, there's chaos."
Smuggling emergency supplies of supermarket cheese on board the 20:14 ...
Norman Topsom MBE at Twyford - top bloke!
Young Ben Rudkin from Network Rail - dealt with four fatalities in five months - and that's not including poor Ronnie
It was really worth watching - I commend it to anyone reading this topic.