Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
Travel & transport from BBC stories as at 21:35 09 Jan 2025
 
- Fresh weather warnings for ice across UK
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 today - Bath Railway Society
24/01/25 - Westbury Station reopens
24/01/25 - LTP4 Wilts / Consultation end
24/01/25 - Bristol Rail Campaign AGM 2025

On this day
9th Jan (2004)
Incorporation of Railway Development Society Ltd (now Railfuture) (link)

Train RunningShort Run
20:19 Exeter Central to Barnstaple
Abbreviation pageAcronymns and abbreviations
Stn ComparatorStation Comparator
Rail newsNews Now - live rail news feed
Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
January 09, 2025, 21:38:03 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[149] Railcard Prices going up
[126] 'Railway 200' events and commemorations 2025
[97] Thumpers for Dummies
[53] Ryanair sues 'unruly' passenger over flight diversion
[36] Thames Valley infrastructure problems causing disruption elsew...
[34] Mick Lynch announces retirement as head of RMT
 
News: A forum for passengers ... with input from rail professionals welcomed too
 
   Home   Help Search Calendar Login Register  
Pages: 1 [2]
  Print  
Author Topic: Cleaners to be balloted on train strike - August 2012  (Read 10747 times)
Super Guard
Hero Member
*****
Posts: 1308


View Profile
« Reply #15 on: August 24, 2012, 22:15:45 »

In my experience FGW (First Great Western) trains start the day clean and rubbish-free.  You can't blame the cleaners for what happens after that.

The cleaners do a good job during the day too.  I was on the 10:00 London Paddington to Paignton today and a travelling cleaner got on at Taunton.  By the time I got off at Teignmouth he had amassed five large bags of rubbish ready to offload.  I am not sure if that was just from the journey from Paddington or the train's previous journey from Plymouth as well.

I always try to take my rubbish to the bins at the vestibule ends but they are not very big and quickly fill up.

The Plymouth service is cleaned at Paddington... The cleaner getting on at Taunton is doing the cleaning run ready for the return 14:15 Paignton-Paddington.
Logged

Any opinions made on this forum are purely personal and my own.  I am in no way speaking for, or offering the views of First Great Western or First Group.

If my employer feels I have broken any aspect of the Social Media Policy, please PM me immediately, so I can rectify without delay.
grahame
Administrator
Hero Member
*****
Posts: 43075



View Profile WWW Email
« Reply #16 on: August 25, 2012, 06:22:04 »

Never seen any on the Cotswold line. ...

I've seen situations where the cleaners are on the trains on the extreme ends of the journey. Out of area, but on the Birmingham International to Aberystwyth service, they cover Macynelleth to Aberystwyth.  There's logic in this:
a) The train may be quieter for them to get through near journey's end / start
b) Everyone's going to be changing so they can get rid of the old and freshen for the new customers
c) They can be based at a single station and be back at base for supplies, etc, after each trip
d) On a service with some turn around time, they can clean the train unoccupied some of the time, fill loo tanks, etc

But being on the quieter leg of the journey, they're not seen by as many people, perhaps.  I've done a few calculations for Penzance - just over 17,000 arrivals and departures per year, and around 550,000 station entrances / exits.  So that's about 32 passengers per average train to see the cleaners if they operate west from St Erth.   I believe these trains get a little busier as they get further east  Smiley .

Cotswold line - where do cleaners operate?   Perhaps Worcester to Great Malvern, where they can clean Brighton and Weymouth trains too.  But then you wouldn't see a cleaner heading out of Worcester on the London express!

Logged

Coffee Shop Admin, Chair of Melksham Rail User Group, TravelWatch SouthWest Board Member
dog box
Hero Member
*****
Posts: 653


View Profile
« Reply #17 on: August 25, 2012, 09:42:50 »

no one has mentioned but a proportion of FGW (First Great Western) Cleaners are directly employed by FGW and nothing to do with Mitie, theses tend to be the overnight cleaners on depot and some of the turnaround cleaners at Stations
Logged

All postings reflect my own personal views and opinions and are not intended to be, nor should be taken as official statements of first great western or first group policy
IndustryInsider
Data Manager
Hero Member
******
Posts: 10363


View Profile
« Reply #18 on: August 25, 2012, 10:40:41 »

Never seen any on the Cotswold line. Shocking when you consider that some journeys are 3 hrs on filthy Thames Turbos.

I have.  Quite often these days a travelling cleaner will board at Oxford and clean the train and alight at Hanborough to wait for the next service back.  Prior to the redoubling, they used to get off at Charlbury, but it's usually a bit of a risky dash to get over to the other platform now.

On train cleaning has improved hugely since Thames Trains days.  As well as travelling cleaners between Oxford and Hanborough, many of the LTV (London [and] Thames Valley) stopping services are cleaned by staff boarding at Reading and alighting at Twyford (or sometimes Maidenhead).  There's also a dedicated train cleaning team based at Oxford who cover many of the services that layover in the Down Carriage Sidings before heading back to London.  None of that existed before First took over the franchise.  Cleaning at Paddington has also improved in its consistency.

There are still areas where things could be improved though.  From my observations, late evening and weekend cleaning is far more patchy with Turbos sometimes not getting cleaned at Paddington after arriving on a service from the Cotswold Line, and then going all the way through to Great Malvern without being cleaned, and it then seems to be pure luck as to which Conductor is on board as to whether they will try to give it a bit of a clean before it runs back to London.

Ditto the evening services, which often don't get touched after about 9pm, so a couple of runs to Reading and back and they're filthy.

As 'OTC' mentioned though, rubbish is left by the passengers, and it seems society cares about tidying up after themselves less and less as the years go by.  Be it orange peel left all over the seats, weekend papers with supplements just chucked on the floor, half eaten sandwiches left on tables, or far more disturbing things - passengers really need to help themselves a little!
Logged

To view my GWML (Great Western Main Line) Electrification cab video 'before and after' video comparison, as well as other videos of the new layout at Reading and 'before and after' comparisons of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/
Electric train
Transport Scholar
Hero Member
******
Posts: 4496


The future is 25000 Volts AC 750V DC has its place


View Profile
« Reply #19 on: August 25, 2012, 13:29:00 »

Lets face it this is a menial job and that is not to decry it as it is an essential job, the staff that go through clearing up behind us go about it quietly and without fuss.

Is a strike the right way to go about resolving the issue possibly not but often the staff are left with little choice

It is not the cleaners we should blame for the low standard of cleanliness but FGW (First Great Western) management for not monitoring or paying for a high level service (I suspect paying for is the main reason)
Logged

Starship just experienced what we call a rapid unscheduled disassembly, or a RUD, during ascent,”
Andrew1939 from West Oxon
Hero Member
*****
Posts: 535


View Profile Email
« Reply #20 on: August 25, 2012, 17:10:25 »

I agree completely with II's comments on Cotswold Line trains cleanliness and would refute BTLine's comments. The standard of FGW (First Great Western) trains on the CL is far superior to that of the former Thames Trains. However when we talk about on train cleaners we are referring, in my experience, to on train litter collectors who walk through the train whilst it is in service and on the move and not actually cleaners who would do the actual cleaning overnight at a depot armed with a vacuum cleaner and tools. I think there would be complaints if a cleaner went down the train with a vacuum cleaner operating whilst the train is in service. Travellers want the litter removed and some of our Worcester based conductors also do this at quiet times and are to be commended.  As II says, I frequently see litter collectors working the CL trains between Oxford and Hanborough but just as frequently back to Charlbury and Kingham sometimes. I do sometimes wonder if the Turbos on the CL have in fact had their proper overnight cleaning and that all that has been done has been to remove the litter but this possible lack does not change the fact that CL trains are generally cleaner, both inside and out, than in the Thames Trains days.
Logged
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: 1 [2]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link to report). Forum hosted by Well House Consultants

Jump to top of pageJump to Forum Home Page