"Since the beginning of our franchise, we've seenan increasing demand for travel on our services. While that demand is gratifying in one respect, it can lead to overcrowding on peak services which is why we worked so hard to secure additional carriages"
Not really a 'lighter side' comment from me - much more serious.
The current franchise was let on 1% compound growth per annum (approx), but around 8% was experienced in the lead up to its start, and that growth has carried on since. If anything the growth has accelerated. It's my understanding that the franchise bid answered to the "conservative" 1% figure, on the grounds that allowing for a continuing 8% would have lead to extra trains being provided during the life of the franchise which were sparsely used if the growth had stopped. So some might suggest it was a prudent decision ... but, really, the
DfT» and First ought to have understood that growth was very likely have continued at that 8% and at least have had plans to deal with it. But there's evidence, from what I can see, that they were taken by surprise.
Water under the bridge? Yes and no. For the upcoming franchise, if it's 15 years, I hope someone's given thought to handling growth. I know that TravelWatch SouthWest have looked at various growth patterns that may occur and published them, with the very well informed view that the predictions being used by the rail industry are for growth, but at only a franction of what's likely to occur, with a 60% "optimism factor" taken out.
What does this mean? Let's take a train that's running, every seat take, this year with 150 seats (2 car train)
At 1% growth, by 2028 there will be 175 passengers - same train, 16% standing
At 8% growth, by 2028 there will be 475 passengers - 6 cars not 2 needed.
And at 5% growth (i.e. 8% minus the 60% optimism factor which says that estimates are always too high), by 2028 there will be 312 passengers - 4 cars not 2 needed.
I hope that the DfT and all the bidders are taking these scenarios into account and allowing properly for them, so that we learn from historical issues, rather than letting history repeat itself. A 15 year franchise needs some flexibility to adjust along the way as the figures "pan out" along the way, rather than needing extraordinary extra measures to fix best-guess forecasting that may prove to have been very inaccurate.
I note that the timetable introduction fails to thank all those extra customers for using First Great Western's services. Does it read to you almost as if they're saying that the extra custom (which shouldn't have been unexpected) has been a nuisance?
Edit to correct my typo - I had said "2020" when I meant "2028" - the end of the next franchise