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Author Topic: Summer Timetable or is it....  (Read 7597 times)
molinnis
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« on: May 15, 2012, 07:08:01 »

Anyone else noticed that we are now into the second day of the summer timetable but the FGW (First Great Western) site is still showing the winter timetables!!
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JayMac
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« Reply #1 on: May 15, 2012, 07:56:19 »

Eh?

Following the 'Current timetable' link under the 'Train Times & Tickets' tab on the homepage takes you to the, er... current timetables.

http://www.firstgreatwestern.co.uk/Train-times-and-tickets/Train-times/Timetables-from-14-May-2012
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"Good news for regular users of Euston Station in London! One day they will die. Then they won't have to go to Euston Station ever again." - David Mitchell
devon_metro
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« Reply #2 on: May 15, 2012, 15:53:36 »

Probably reflective of the weather conditions...  Roll Eyes
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TonyK
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« Reply #3 on: May 15, 2012, 18:46:05 »

Eh?

Following the 'Current timetable' link under the 'Train Times & Tickets' tab on the homepage takes you to the, er... current timetables.

http://www.firstgreatwestern.co.uk/Train-times-and-tickets/Train-times/Timetables-from-14-May-2012


Yes, so it does. But if you click the big bold "Timetables" icon on the homepage, you end up with "Timetables until 13 May 2012". Thinking I may have connected to a cached copy on my PC, I hit F5, but no change. The link name says "Current timetables", but the address associated with it is http://www.firstgreatwestern.co.uk/Train-times-and-tickets/Train-times/Timetables-until-Sunday-13-May. The address for the "Current timetable" link, however, is http://www.firstgreatwestern.co.uk/Train-times-and-tickets/Train-times/Timetables-from-14-May-2012, even though the link name is the same. Expect an update within hours of FGW (First Great Western) becoming  aware!
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JayMac
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« Reply #4 on: May 15, 2012, 19:00:58 »

Ah..... that involves scrolling down. Something I rarely do on the FGW (First Great Western) homepage.  Wink
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"Good news for regular users of Euston Station in London! One day they will die. Then they won't have to go to Euston Station ever again." - David Mitchell
molinnis
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« Reply #5 on: May 15, 2012, 20:28:19 »

Eh?

Following the 'Current timetable' link under the 'Train Times & Tickets' tab on the homepage takes you to the, er... current timetables.

http://www.firstgreatwestern.co.uk/Train-times-and-tickets/Train-times/Timetables-from-14-May-2012


Yes, so it does. But if you click the big bold "Timetables" icon on the homepage, you end up with "Timetables until 13 May 2012". Thinking I may have connected to a cached copy on my PC, I hit F5, but no change. The link name says "Current timetables", but the address associated with it is http://www.firstgreatwestern.co.uk/Train-times-and-tickets/Train-times/Timetables-until-Sunday-13-May. The address for the "Current timetable" link, however, is http://www.firstgreatwestern.co.uk/Train-times-and-tickets/Train-times/Timetables-from-14-May-2012, even though the link name is the same. Expect an update within hours of FGW (First Great Western) becoming  aware!

Ah glad it wasnt just me who could find out of date timetables  Cheesy
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vacmanfan
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« Reply #6 on: May 15, 2012, 20:32:28 »

Used mobile today, directed me to winter timetable.. luckily it meant I got to the station in time..!
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molinnis
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« Reply #7 on: May 15, 2012, 21:00:54 »

Having finally found the Summer version, I am intrigued to know why Cross Country do not stop at Par on their two Saturday afternoon departures from Newquay. All their arrivals to NQY (Newquay (Station)) do as does their morning departure and the Sunday one Huh
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Southern Stag
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« Reply #8 on: May 15, 2012, 22:13:56 »

It's strange, they did last year but then in the years before that most XC (Cross Country Trains (franchise)) Newquay trains ran non stop through Par, in fact they often ran non stop from Plymouth to Newquay.
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TonyK
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« Reply #9 on: May 15, 2012, 22:56:18 »

Eh?

Following the 'Current timetable' link under the 'Train Times & Tickets' tab on the homepage takes you to the, er... current timetables.

http://www.firstgreatwestern.co.uk/Train-times-and-tickets/Train-times/Timetables-from-14-May-2012


Yes, so it does. But if you click the big bold "Timetables" icon on the homepage, you end up with "Timetables until 13 May 2012". Thinking I may have connected to a cached copy on my PC, I hit F5, but no change. The link name says "Current timetables", but the address associated with it is http://www.firstgreatwestern.co.uk/Train-times-and-tickets/Train-times/Timetables-until-Sunday-13-May. The address for the "Current timetable" link, however, is http://www.firstgreatwestern.co.uk/Train-times-and-tickets/Train-times/Timetables-from-14-May-2012, even though the link name is the same. Expect an update within hours of FGW (First Great Western) becoming  aware!

Ah glad it wasnt just me who could find out of date timetables  Cheesy

I'm not one for scrolling, either. Why should I, when they have a big icon with a picture of a timetable headed "Timetables"? I've tweeted FGW about it. It only needs a link correcting. If the website is a 12-year-old boy's IT project, it should be done before lunch.
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rogerpatenall
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« Reply #10 on: May 16, 2012, 11:22:45 »



 It only needs a link correcting. If the website is a 12-year-old boy's IT project, it should be done before lunch.
[/quote]

But it probably is not. Assuming it is the job for an IT expert, give it a couple of weeks, then check whether it has been given a job number, etc, etc . . . Wink
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TonyK
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« Reply #11 on: May 17, 2012, 17:49:26 »

I'm not much of a Twitter-er, given that the Prime Minister has strong views on the perils of too many tweets, but it did the trick:
Quote
Nympton Tony K
@FGW (First Great Western) The link in the "Timetables" icon on your home page goes to the old table. The text link at the foot of the page is correct.
 

Quote
FGW First Great Western
@Nympton Thanks Tony, we will get this sorted - Jo
May 16, 12:24 AM via web

Quote
First Great Western ‏@FGW

@Nympton Thanks again for raising this. The link has been fixed now. -Ollie
May 16, 8:00 AM via web

Although the way it's been fixed is a bit odd. At least it's done.

Oh, the power of social media! I had no idea. I'll see if I can get Portishead opened next. Might take more than one tweet.
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Chris from Nailsea
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« Reply #12 on: May 17, 2012, 18:44:31 »

Quote
First Great Western ‏@FGW (First Great Western)
@Nympton Thanks again for raising this. The link has been fixed now. -Ollie
May 16, 8:00 AM via web

Remarkably helpful, some of those FGW Communications people ...  Wink Cheesy Grin
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William Huskisson MP (Member of Parliament, or Mile Post - a method of measuring the railway in miles and chains from a starting point - usually London, depending on context) was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: Stop, Look, Listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
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