BITE card - discount card for use at railway station outlets

[whole diary]

[SDS]

Not had any Emails from SSP. Then again when they did the buy 4 'Lower' Crust meals get a free cineworld ticket I never got that Email as well.

I also have a 30% "privilege card" for millies cookies which works at all branches not just the station ones. I wonder if that discount is going to be cut considering the back of the card has a get out clause on it.

[ChrisB]

Still no emails - and still getting 20% at SSP outlets - this time at Canterbury West this morning.

Staff there looked very surprised & have heard nothing when I told them some card holders had received notification of the discount dropping to 10%. They have been told nowt so far. So its not happening any time soon.

[JayMac]

9th June.

[ChrisB]

Monday. Hmmmm

[Fourbee]

Not had any Emails from SSP. Then again when they did the buy 4 'Lower' Crust meals get a free cineworld ticket I never got that Email as well.

I did get the cineworld email, but have not received anything yet about the 10%. I ticked the box for "Extra Bite - News/Offers/Etc" on my application so would expect to get all messages.

[Surrey 455]

Used my Bite card today for the first time in a few months. It was only to buy a bottle of water from Delice de France at Paddington. Was ^1.60, became ^1.28 after swiping my card. Still expensive I know but that's a 20% discount.

Could it be possible that different cardholders get different discounts? The card has to be swiped so perhaps there's a code on the stripe that determines the discount.

[JayMac]

It appears that the discount is either 10% or 20%. No rhyme or reason as far as I can tell except that I was told in Bonapartes (Bristol TM^▸ (Train Manager, or possibly Ticket Machine, depending on context)) that they are still offering 20% as their till system is yet to be updated. As far as I can tell, every other SSP outlet at Bristol (Upper Crust, Pumpkin, Pasty Shop) is 10%.

Perhaps it's just a case that systems aren't yet updated in all SSP outlets. Or equally, some outlets will give 20% going forward, others 10%.

Incidentally, I was told this evening that Bonapartes on Platform 3 at Bristol TM is shortly to be re-branded as 'The Beer House'. Adding to the list of same named licensed premises across major UK^▸ (United Kingdom) stations.

http://www.foodtravelexperts.com/uk/brand-profile/1/0/16/the-beer-house/

Gonna miss calling it Boney Parts, Blownaparts... 

[Network SouthEast]

I'm with BNM, the discount seems random.

In a further blow to SSP customers, the new loyalty cards at Pumpkin  now require 9 stamps to get a free drink, as opposed to 5.

[ChrisB]

The V&A pub at Marylebone has stopped accepting the BITE card.

'Shortly' to introduce their own loyalty scheme, sayeth a bar tender.

[Chris from Nailsea]

From my e-mail, this morning:

Hi Chris,

We want to let you know about a few changes to your BITE Card.

The regular BITE Card discount will now be 10% off your favourite rail station brands, including Upper Crust, Pumpkin, Caff^ Ritazza and Burger King, etc.

To login to your Bite account or see a full list of participating rail station brands, follow this link.

You've still got one week to use your old discount at our partner brands in participating stations, so take a big BITE on your travels today!

The BITE Card Team

Terms and Conditions:

The changes listed in this email, will take effect to your registered BITE card on 01/10/14 For a list of full terms and conditions of use of BITE and your registration details, please follow the link: Terms & Conditions.
You are being sent this email because you are a BITE card holder

[ChrisB]

Hmm. I got this, this morning too.

But I have only been able to get a 10% discount since the previous time they issued that email....not good.

[JayMac]

I've only been getting 10% in almost every SSP outlet since June. The one exception being Bonaparte's at Bristol Temple Meads. Not been in there for over a week though so no idea if they've finally updated their tills and are no longer processing the 20% discount manually. I was told by a staff member that it was likely to remain at 20% there until they complete their re-branding to 'The Beer House'.

Notwithstanding that it was just a barman telling me that. Management may decide otherwise.

[Surrey 455]

Yep, got this email. Strange how I never got any of the others earlier this year.

Incidentally, was SSP previously known as SAS Service Partner? That's SAS the airline not the elite army unit.

[ellendune]

Yep, got this email. Strange how I never got any of the others earlier this year.

Me too

[Brucey]

Incidentally, was SSP previously known as SAS Service Partner?

Yes, they were.

Yesterday I paid ^2.40 for a hamburger (just a plain burger) and ^8.50 for a Whopper Meal in a SSP operated Burger King outlet at Ibiza Airport.  I wonder if anyone has seen any UK^▸ (United Kingdom)-based SSP outlets that have this much of a mark-up compared to the high street?