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Author Topic: BITE card - discount card for use at railway station outlets  (Read 60176 times)
JayMac
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« Reply #15 on: April 19, 2012, 14:26:13 »

You are right thetrout. I'd forgotton about Boney Parts near 18/19 at Waterloo. Shouldn't have though - I often sit outside waiting for a mate to arrive in from Bracknell.

I have added an edit note to my list to explain that it may not be up to date. Best I'd could do with the limited (and possibly out of date) information available on line.

 
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JayMac
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« Reply #16 on: April 22, 2012, 20:54:19 »

Getting a bit peeved with Pumpkin at Taunton station.

They are still insisting that BITE card discount does not apply to alcoholic beverages purchased there.

I showed the 'Team Leader' a receipt from Swindon Pumpkin which had a discount applied to a can of Fosters. I also showed the T&Cs printed on the reverse of my BITE card where it states the exclusions, none of which mention alcohol. Also pointing out that the T&Cs state that alcohol is only available to over 18s and during licensing hours. Why, if that is mentioned, do the staff at Taunton Pumpkin still insist it isn't valid?

It was only after I moaned a bit more did this 'Team Leader' redo the transaction and actually press the BITE discount button on his till did he find out that the till WOULD process the discount. He still insisted though that it shouldn't be applied. He kept my receipt as well; saying he needed it to explain to his boss my complaint and what he'd done by finally allowing the discount.

I could've then asked for the item for free seeing as SSP state that if you don't get a receipt your purchase is free. Didn't push that though. I was peeved and the people queueing behind me were also.

Gonna have to get an email response from SSP to carry around I think.

Grrr.

 Roll Eyes Angry

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Chris from Nailsea
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« Reply #17 on: April 22, 2012, 22:44:20 »

Cobblers.  Tongue

In the past, Pumpkin at Bristol Temple Meads have given me the discount on a can of cider, no problem at all - in fact, with a cheery smile!    And Ollie was there - it was his BITE card I was using (before I registered with them for my own!)  Grin
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"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
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« Reply #18 on: April 22, 2012, 22:50:19 »

This is bleddy T**nt*n were talking about though, Chris.  Wink

In their own little world down there in Somerset it would appear.
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« Reply #19 on: April 27, 2012, 21:57:50 »

Swings and roundabouts.....

After my problems in Taunton, it was nice to use my new BITE card in Bonapartes, Temple Meads, this evening with no problems. I bagged a free pint as well. Server forgot to give me a receipt for the last pint of the evening. SSP have a policy that says, "If you get no receipt your order is free." Lovely jubbly.  Wink

I'll let grahame take the floor and explain the issues he had with using his BITE card......
« Last Edit: April 27, 2012, 22:21:05 by bignosemac » Logged

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bobm
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« Reply #20 on: April 27, 2012, 22:00:11 »

My new BITE card came today.  Unlike the old card it doesnt show the places it is valid on it - only in the letter that accompanied it.  Makes me think they are due to change - wonder if they will be more widely accepted or cut back.....
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« Reply #21 on: April 28, 2012, 12:58:12 »

Swings and roundabouts.....

After my problems in Taunton, it was nice to use my new BITE card in Bonapartes, Temple Meads, this evening with no problems. I bagged a free pint as well. Server forgot to give me a receipt for the last pint of the evening. SSP have a policy that says, "If you get no receipt your order is free." Lovely jubbly.  Wink

I'll let grahame take the floor and explain the issues he had with using his BITE card......

OK ... basically, it seems that the 20% discount applies to Food OR Drink, not to Food AND drink offered as part of a package deal.

* Curry, 6.95.  16 Fl Oz Coke, 2.05 - bought separately with 20% BITE card discount 5.56 and 1.64 = 7.20 in total.
* Curry + Coke together is a "special deal" - 8.95, and "Bite card discounts do NOT apply as it's discounted already". Yeah, by 5p!

Did sort it out with the manager later, who was very helpful. Full story and pictures from the evening: http://www.wellho.net/mouth/3711_Kiss.html
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« Reply #22 on: May 10, 2012, 18:16:43 »

Has anyone not received the new card yet?

The post here is incredibly hit and miss if the sender doesn't include the flat number (which doesn't appear in the Royal Mail address file).
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matt473
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« Reply #23 on: May 10, 2012, 18:33:39 »

Has anyone not received the new card yet?

The post here is incredibly hit and miss if the sender doesn't include the flat number (which doesn't appear in the Royal Mail address file).

I had my card nearly two weeks ago so they have been sent out for some people. However I have seen elsewhere that some have received their cards whilst others are still waiting. Just a waiting game for now but apparently the old card is still being accepted for the timebeing so should be ok for now
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bobm
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« Reply #24 on: May 10, 2012, 18:35:37 »

My new one arrived in about a week.
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Chris from Nailsea
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« Reply #25 on: May 10, 2012, 18:39:47 »

Same here: I reckon it was about a week to ten days after I applied when mine arrived, a couple of weeks ago.
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William Huskisson MP (Member of Parliament) was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: stop, look, listen.

"Level crossings are safe, unless they are used in an unsafe manner."  Discuss.
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« Reply #26 on: May 11, 2012, 21:25:45 »

I spoke too soon.  My new card arrived today.
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bobm
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« Reply #27 on: May 11, 2012, 21:40:18 »

There's a law about that  Grin
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woody
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« Reply #28 on: May 11, 2012, 22:00:19 »

Applied for mine on the 19th of April,still waiting for it to arrive Sad
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autotank
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« Reply #29 on: May 12, 2012, 08:22:54 »

Mine turned up in under a week. When I used it last night for an emergency Burger King at Paddington after a late shift they asked to swipe it on there machine. Are they turning away old cards now?
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