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JayMac
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« Reply #15 on: February 15, 2012, 22:37:18 » |
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Yes, sorry Chris. Missed that salient point.  But it's not uncommon for anyone to be sold a ticket only to discover later that it may not be valid for the journey they thought (or were told) it was eligible for. No simple answers..... |
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"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."
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vacman
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« Reply #16 on: February 15, 2012, 22:49:18 » |
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Some consistency from the rail staff would be helpful, though: Curtis ... had bought the ticket from a Goole station member of staff, who did not question his age
He then boarded the train and was questioned about the ticket by a conductor, who asked to see identification.
The booking clerk is not required to ask for ID, the ticket could be for someone else for all they know, just like a railcard, you are only required to show it upon inspection of your ticket not at the point of sale (unles that point of sale is on the train) |
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Chris from Nailsea
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« Reply #17 on: February 15, 2012, 23:09:34 » |
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Fair comment, vacman - but we then arrive full circle at the original post here, where the member of ticket staff at the point of sale (a manned station) apparently did feel it appropriate to adopt the Spanish Inquisition approach.  |
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William Huskisson MP▸ was the first person to be killed by a train while crossing the tracks, in 1830. Many more have died in the same way since then. Don't take a chance: stop, look, listen.
"Level crossings are safe, unless they are used in an unsafe manner." Discuss.
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JayMac
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« Reply #18 on: February 15, 2012, 23:21:40 » |
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Forgive me for making light of the thread, but since it started I've been itching to post this: Nobody expects the Spanish Inquisition!  http://www.youtube.com/watch?v=uprjmoSMJ-o |
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"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."
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Mookiemoo
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« Reply #19 on: February 16, 2012, 07:07:54 » |
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Some consistency from the rail staff would be helpful, though: Curtis ... had bought the ticket from a Goole station member of staff, who did not question his age
He then boarded the train and was questioned about the ticket by a conductor, who asked to see identification.
The booking clerk is not required to ask for ID, the ticket could be for someone else for all they know, just like a railcard, you are only required to show it upon inspection of your ticket not at the point of sale (unles that point of sale is on the train) When I used to have my railcard - there were a good number of occasions (my guess is about 10-15) where I didnt have it with me but was buying a ticket for later use and the ticket office refused to sell the discounted ticket as I didnt have the railcard on me at the time of purchase. |
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Ditched former sig - now I need to think of something amusing - brain hurts -I'll steal from the master himself - Einstein:
"Two things are infinite: the universe and human stupidity; and I'm not sure about the the universe."
"Gravitation is not responsible for people falling in love"
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Brucey
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« Reply #20 on: February 16, 2012, 20:23:45 » |
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Simple response at ticket office: "Are you an impartial sales outlet?"
On-board, there is no requirement in law or in the NRCoC▸ for a child to produce any proof of age. What company procedure is would be another matter.
Whilst we're on this subject, one of my pet hates is being called "young man" by people of a considerably higher age than myself. Makes it sound like I'm still a child. Would they like it if I called them "old man" or "old woman"? Don't think I should moan too much though, my time will come when I fit into the old man box...
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paul7575
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« Reply #21 on: February 16, 2012, 20:40:23 » |
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Simple response at ticket office: "Are you an impartial sales outlet?"
Impartiality means selling the full range of tickets without giving preference to your own TOC▸ 's products. It doesn't mean a ticket clerk must sell child rate tickets to any adult that happens to ask for one, or railcard discounted tickets to anyone whether they have the railcard or not. Paul |
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old original
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« Reply #22 on: February 16, 2012, 20:49:30 » |
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sorry Vacman but...
lifted from the 16-25 railcard website, but the same applies to the other cards
"5. Tickets for your journey should be purchased before boarding the train and when buying tickets you must show the Railcard."
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8 Billion people on a wet rock - of course we're not happy
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vacman
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« Reply #23 on: February 16, 2012, 21:51:07 » |
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sorry Vacman but...
lifted from the 16-25 railcard website, but the same applies to the other cards
"5. Tickets for your journey should be purchased before boarding the train and when buying tickets you must show the Railcard."
in my ticket examiners handbook it's says different! TVM▸ 's are a prime example. |
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Chris from Nailsea
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« Reply #24 on: February 16, 2012, 21:56:15 » |
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From the National Rail Conditions for 16-25 Railcard: 1. Tickets for your journey should be purchased before boarding the train. You must have your Railcard (and Photocard/Permit to travel without Photocard if applicable) with you on your journey and always show the valid Railcard and ticket to rail staff at their request. If you do not show both the Railcard and the ticket, you will be required to pay the full price Standard Single fare for your journey as if no ticket was purchased before starting the journey and in some cases a penalty fare. This does not apply if there was no ticket office at the station at which you began your journey or if the ticket office was closed and there was no ticket machine from which you could buy a discounted ticket.
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William Huskisson MP▸ was the first person to be killed by a train while crossing the tracks, in 1830. Many more have died in the same way since then. Don't take a chance: stop, look, listen.
"Level crossings are safe, unless they are used in an unsafe manner." Discuss.
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Chris from Nailsea
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« Reply #25 on: February 16, 2012, 22:37:11 » |
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in my ticket examiners handbook it's says different! TVM▸ 's are a prime example.
It may do, vacman - in which case, which is correct? As 'old original' says: from the National Rail Railcard Terms and Conditions: 5. Tickets for your journey should be purchased before boarding the train and when buying tickets you must show the Railcard.
They even put it in bold, it's so definite.  Terms and conditions are valid up to and including 22nd May 2012
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William Huskisson MP▸ was the first person to be killed by a train while crossing the tracks, in 1830. Many more have died in the same way since then. Don't take a chance: stop, look, listen.
"Level crossings are safe, unless they are used in an unsafe manner." Discuss.
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Ollie
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« Reply #26 on: February 16, 2012, 22:59:43 » |
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sorry Vacman but...
lifted from the 16-25 railcard website, but the same applies to the other cards
"5. Tickets for your journey should be purchased before boarding the train and when buying tickets you must show the Railcard."
in my ticket examiners handbook it's says different! TVM▸ 's are a prime example. To my knowledge a TVM is unable to ask to see the railcard  |
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paul7575
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« Reply #27 on: February 17, 2012, 12:30:23 » |
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Try telling a ticket clerk you aren't going to show your railcard, because it wouldn't be necessary at a TVM▸ , or online, and he'll almost certainly not continue the transaction.
One or two loopholes don't make a precedent...
Paul
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noddingdonkey
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« Reply #28 on: February 19, 2012, 22:45:23 » |
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When i worked in a ticket office I would sell the ticket if they had forgotten to bring the railcard with them but endorse the tickets 'railcard not seen' in permanent marker and advise the customer they must have their railcard with them when travelling or they would be liable to buy new undiscounted tickets on board. That and the stamp we had which said 'conditions advised' was often employed. Always seemed to work!
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Chris from Nailsea
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« Reply #29 on: February 19, 2012, 22:56:27 » |
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Wow! Whatever happened to those very useful stamps, noddingdonkey?  |
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William Huskisson MP▸ was the first person to be killed by a train while crossing the tracks, in 1830. Many more have died in the same way since then. Don't take a chance: stop, look, listen.
"Level crossings are safe, unless they are used in an unsafe manner." Discuss.
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