Bristol Temple Meads travel centre (a little rant)

Timmer

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Re: Bristol Temple Meads travel centre (a little rant)

« Reply #30 on: June 04, 2012, 19:23:51 »

Wow, I'm amazed it was actually open on a Bank Holiday, though a shame it closed early. Does it still open on Saturdays? I know it's closed on Sundays and has been for quite a few years.


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JayMac

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Re: Bristol Temple Meads travel centre (a little rant)

« Reply #31 on: June 04, 2012, 20:21:07 »

No longer open on Saturdays.

Advertised hours are 0830-1800 Mon-Fri.

That's advertised mind. Actuality is far too often different....

The cynic in me suspects it was open this morning because they had a surfeit of staff willing to work the bank holiday morning and coin in the overtime...... Just not enough staff to do the same past lunchtime.


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dog box

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Re: Bristol Temple Meads travel centre (a little rant)

« Reply #32 on: June 05, 2012, 09:58:25 »

Sorry Big nose.............but all NORMAL bank holidays are a standard rostered working day on the Railway with no enhancement of pay applicable


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bobm

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Re: Bristol Temple Meads travel centre (a little rant)

« Reply #33 on: June 05, 2012, 10:42:20 »

Having just come back from South Devon there seem to be problems with staffing there. Both the ticket offices at Teignmouth and Paignton have been closing early. The sign at Teignmouth said the closure was due to a shortage of staff across the area.


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JayMac

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Re: Bristol Temple Meads travel centre (a little rant)

« Reply #34 on: June 06, 2012, 15:19:32 »

Quote from: dog box on June 05, 2012, 09:58:25

Sorry Big nose.............but all NORMAL bank holidays are a standard rostered working day on the Railway with no enhancement of pay applicable

Thank you for that clarification, dog box. So the Travel Centre should've been opened as per advertised hours for a normal Monday?


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inspector_blakey

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Re: Bristol Temple Meads travel centre (a little rant)

« Reply #35 on: June 06, 2012, 21:02:47 »

FWIW^▸ the travel centre at BRI^» was also closed when I passed through at about 1100 on 29 May, and had a notice posted in the door implying that would be the case all day.

However, there were at least four ticket windows open, with two being set aside for "today's tickets only" and the other two offering "all tickets", as well as an ATE with an Avantix^▸ taking people off the front of the queue and selling tickets, so the wait was not too bad.


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IndustryInsider

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Re: Bristol Temple Meads travel centre (a little rant)

« Reply #36 on: June 06, 2012, 21:31:00 »

Quote from: bignosemac on June 06, 2012, 15:19:32

Quote from: dog box on June 05, 2012, 09:58:25

Sorry Big nose.............but all NORMAL bank holidays are a standard rostered working day on the Railway with no enhancement of pay applicable

Thank you for that clarification, dog box. So the Travel Centre should've been opened as per advertised hours for a normal Monday?

Are we sure about that? Drivers get time-and-a-quarter for Bank Holidays and clerical staff used (back in the days of BR^▸ ) to get a day off in lieu as well as an enhanced rate IIRC^▸ ?


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noddingdonkey

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Re: Bristol Temple Meads travel centre (a little rant)

« Reply #37 on: June 08, 2012, 16:37:27 »

Bank holidays are treated as normal working days as Mr Dog Box says. We are rostered to work them as normal. Only extra bank holidays such as Tuesday's Queenathon attract any extra pay.


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IndustryInsider

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Re: Bristol Temple Meads travel centre (a little rant)

« Reply #38 on: June 08, 2012, 17:06:09 »

Fair enough. Some of these restructuring deals that have taken place since privatisation have really rung in some changes.


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