Bristol Temple Meads travel centre (a little rant)

Timmer

Global Moderator
Hero Member

Posts: 6551

Re: Bristol Temple Meads travel centre (a little rant)

« Reply #30 on: June 04, 2012, 19:23:51 »

Wow, I'm amazed it was actually open on a Bank Holiday, though a shame it closed early. Does it still open on Saturdays? I know it's closed on Sundays and has been for quite a few years.


	Logged

JayMac

Data Manager
Hero Member

Posts: 19245

Re: Bristol Temple Meads travel centre (a little rant)

« Reply #31 on: June 04, 2012, 20:21:07 »

No longer open on Saturdays.

Advertised hours are 0830-1800 Mon-Fri.

That's advertised mind. Actuality is far too often different....

The cynic in me suspects it was open this morning because they had a surfeit of staff willing to work the bank holiday morning and coin in the overtime...... Just not enough staff to do the same past lunchtime.


	Logged

"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."

dog box

Hero Member

Posts: 653

Re: Bristol Temple Meads travel centre (a little rant)

« Reply #32 on: June 05, 2012, 09:58:25 »

Sorry Big nose.............but all NORMAL bank holidays are a standard rostered working day on the Railway with no enhancement of pay applicable


	Logged

All postings reflect my own personal views and opinions and are not intended to be, nor should be taken as official statements of first great western or first group policy

bobm

Administrator
Hero Member

Posts: 10166

Re: Bristol Temple Meads travel centre (a little rant)

« Reply #33 on: June 05, 2012, 10:42:20 »

Having just come back from South Devon there seem to be problems with staffing there. Both the ticket offices at Teignmouth and Paignton have been closing early. The sign at Teignmouth said the closure was due to a shortage of staff across the area.


	Logged

JayMac

Data Manager
Hero Member

Posts: 19245

Re: Bristol Temple Meads travel centre (a little rant)

« Reply #34 on: June 06, 2012, 15:19:32 »

Quote from: dog box on June 05, 2012, 09:58:25

Sorry Big nose.............but all NORMAL bank holidays are a standard rostered working day on the Railway with no enhancement of pay applicable

Thank you for that clarification, dog box. So the Travel Centre should've been opened as per advertised hours for a normal Monday?


	Logged

"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."

inspector_blakey

Hero Member

Posts: 3574

Re: Bristol Temple Meads travel centre (a little rant)

« Reply #35 on: June 06, 2012, 21:02:47 »

FWIW^▸ the travel centre at BRI^» was also closed when I passed through at about 1100 on 29 May, and had a notice posted in the door implying that would be the case all day.

However, there were at least four ticket windows open, with two being set aside for "today's tickets only" and the other two offering "all tickets", as well as an ATE with an Avantix^▸ taking people off the front of the queue and selling tickets, so the wait was not too bad.


	Logged

IndustryInsider

Data Manager
Hero Member

Posts: 10362

Re: Bristol Temple Meads travel centre (a little rant)

« Reply #36 on: June 06, 2012, 21:31:00 »

Quote from: bignosemac on June 06, 2012, 15:19:32

Quote from: dog box on June 05, 2012, 09:58:25

Sorry Big nose.............but all NORMAL bank holidays are a standard rostered working day on the Railway with no enhancement of pay applicable

Thank you for that clarification, dog box. So the Travel Centre should've been opened as per advertised hours for a normal Monday?

Are we sure about that? Drivers get time-and-a-quarter for Bank Holidays and clerical staff used (back in the days of BR^▸ ) to get a day off in lieu as well as an enhanced rate IIRC^▸ ?


	Logged

To view my GWML^▸ Electrification cab video 'before and after' video comparison, as well as other videos of the new layout at Reading and 'before and after' comparisons of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/

noddingdonkey

Full Member

Posts: 63

Re: Bristol Temple Meads travel centre (a little rant)

« Reply #37 on: June 08, 2012, 16:37:27 »

Bank holidays are treated as normal working days as Mr Dog Box says. We are rostered to work them as normal. Only extra bank holidays such as Tuesday's Queenathon attract any extra pay.


	Logged

IndustryInsider

Data Manager
Hero Member

Posts: 10362

Re: Bristol Temple Meads travel centre (a little rant)

« Reply #38 on: June 08, 2012, 17:06:09 »

Fair enough. Some of these restructuring deals that have taken place since privatisation have really rung in some changes.


	Logged

Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

Pages: 1 2 [3]

« previous next »