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Great Western Coffee Shop > All across the Great Western territory > Your rights and redress > FirstGroup Apologises For Low Passenger Satisfaction With Rail Services
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Author Topic: FirstGroup Apologises For Low Passenger Satisfaction With Rail Services  (Read 4914 times)
Lee
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« on: June 06, 2007, 10:23:56 »
FirstGroup PLC has apologised to passengers after the survey showed satisfaction with two of its franchises had slumped (links below.)
http://www.rmtbristol.org.uk/2007/06/firstgroup_apologises_for_low.html#more

http://www.rmtbristol.org.uk/2007/06/damning_verdict_on_fgw.html#more

http://thisisbath.co.uk/displayNode.jsp?nodeId=163490&command=displayContent&sourceNode=163316&contentPK=17493043&folderPk=89126&pNodeId=163047

http://thisisbath.co.uk/displayNode.jsp?nodeId=180730&command=displayContent&sourceNode=163490&contentPK=17493051

http://westpress.co.uk/displayNode.jsp?nodeId=145786&command=displayContent&sourceNode=231644&home=yes&more_nodeId1=145795&contentPK=17494858

FirstGroup said in a statement that it was sorry for failing to provide expected levels of service on First Great Western (FGW▸ (First Great Western)) and First Capital Connect (FCC▸ (First Capital Connect).)

There are some interesting comments in reply to the article contained in the link below.
http://thisisbristol.co.uk/displayNode.jsp?nodeId=145365&command=displayContent&sourceNode=145191&contentPK=17487608&folderPk=83726&pNodeId=144922
« Last Edit: June 06, 2007, 16:40:53 by Lee Fletcher » Logged
Vous devez être impitoyable, parce que ces gens sont des salauds - https://looka.com/s/78722877
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