Thanks for the welcome guys. I am still pretty shell-shocked at getting in
For anyone else considering a career move in this direction, I will tell you what I can about the selection process.
Mine started with a 15 minute telephone interview, they were interested in customer facing roles I might have held in the past and also the application of rules and above all, the safety aspects of the job.
They will tell you at the end of this stage if you have passed on to stage 2
Next step is the arrival of an assessment practice pack and invite to an assessment centre. The pack contains a travel warrant and a book of exercises similar to what you will be expected to complete at the centre. Work through these as many times as you can, they are representative but
IMO▸ , slightly less difficult then the tests you will face on the day. Typical tasks include basic maths, ticket checking, concentration tests and checks on comprehension of the rules.
Our assessment was held at an hotel in Bristol. Everyone connected with
FGW▸ was welcoming and I think, totally fair and professional. Just be aware that the tests are conducted under strict exam conditions.
They stress that it is rare for candidates to complete all the questions so don't you stress on that score. Just do what you can as accurately and completely as possible.
After the tests it is lunch time. However, no one eats very much because the results are given straight after the meal. Those who have not met the required standard then drop out, whilst the remaining candidates go for a tough but fair interview.
(This must be what the X Factor is like
)
My advice here is to be as candid and accurate as possible. Best not to 'invent' things you think will please or interest the interviewer.
A few days later comes another phone call. They asked me if I still wanted the job!!!!!! (Subject to references and a medical).
Last step is a medical and drug/alcohol screening, done under very secure conditions by BUPA. (Mine was in Bristol). BUPA will tell you on the day if you have passed the medical, but the results of the screening take a few days.
Assuming all is OK...
Next stop... training.