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Great Western Coffee Shop > All across the Great Western territory > The Wider Picture Overseas > British Senior Transport Manager Personally Apologises for Poor Service
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Author Topic: British Senior Transport Manager Personally Apologises for Poor Service  (Read 1740 times)
trainer
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« on: April 09, 2018, 09:23:12 »
Ok, so it's in New York, but is that more or less difficult than anywhere in the UK▸ (United Kingdom)?

The full story of Andy Byford, the man in charge of NY Transit, on the BBC» (British Broadcasting Corporation - home page) here

http://www.bbc.co.uk/news/world-us-canada-43561378

A flavour of his style...

Quote
Earlier in the day, water damage had caused a signal failure, delaying trains from rush hour that morning until early afternoon.

Walking up and down the platform, Byford tried to apologise in person to harried commuters while a recording of him formally apologising played on a loop on the station's loudspeaker.
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Timmer
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« Reply #1 on: April 09, 2018, 18:19:13 »
If Mark Hopwood did that Taplow Green would pass out  Cheesy
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johnneyw
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« Reply #2 on: April 09, 2018, 18:23:02 »
Quote from: Timmer on April 09, 2018, 18:19:13
If Mark Hopwood did that Taplow Green would pass out  Cheesy

Just Taplow Green? 😀
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Timmer
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« Reply #3 on: April 09, 2018, 18:26:04 »
Quote from: johnneyw on April 09, 2018, 18:23:02
Quote from: Timmer on April 09, 2018, 18:19:13
If Mark Hopwood did that Taplow Green would pass out  Cheesy

Just Taplow Green? 😀

 Cheesy Cheesy True
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