Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
Travel & transport from BBC stories as at 06:15 11 Jan 2025
 
- Two million discounted tickets up for grabs in rail sale
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 14/01/25 - Rail Sale starts
24/01/25 - Westbury Station reopens
24/01/25 - LTP4 Wilts / Consultation end
24/01/25 - Bristol Rail Campaign AGM 2025

On this day
11th Jan (2012)
TVM - a fair weather facility? (link)

Train RunningCancelled
09:38 Weymouth to Frome
11:50 London Paddington to Hereford
Short Run
05:40 Penzance to Cardiff Central
06:59 Frome to Weymouth
07:43 Great Malvern to London Paddington
15:14 Hereford to London Paddington
Delayed
05:47 Didcot Parkway to London Paddington
PollsThere are no open or recent polls
Abbreviation pageAcronymns and abbreviations
Stn ComparatorStation Comparator
Rail newsNews Now - live rail news feed
Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
January 11, 2025, 06:20:45 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[109] Thames Valley infrastructure problems causing disruption elsew...
[96] Westminster Hall debate : Railway services to South West
[59] Ryanair sues 'unruly' passenger over flight diversion
[53] Mick Lynch announces retirement as head of RMT
[49] 'Railway 200' events and commemorations 2025
[38] GWR Advance Purchase sale - January 2025
 
News: A forum for passengers ... with input from rail professionals welcomed too
 
   Home   Help Search Calendar Login Register  
Pages: 1 [2]
  Print  
Author Topic: Excessing tickets  (Read 9983 times)
thetrout
Hero Member
*****
Posts: 2612



View Profile
« Reply #15 on: February 12, 2014, 21:19:49 »

I occasionally buy a First Off Peak Return Westbury - Newbury. On the return Journey I ask the TM(resolve) for an excess to Frome which is Zero. I've had this done a number of times without issue. Some TMs however don't like issuing Zero Excess tickets as it can cause someone in the hierarchy to get upset (Or so I'm told). Usually however it is issued.

On the occasions it hasn't been I've changed trains at Westbury to Frome and explained the problem to the Guard on the Frome train. Showing a screenshot of brfares for both Westbury - Newbury and Frome - Newbury solves any potential problem. I have only ever had to do that once (Same day I was declined an excess actually) and was told the same as on the Newbury - Westbury train. Buy the excess before travelling. This particular case however I started my journey at Newbury when the ticket office was closed as it was at Westbury.

On a lighter note a guard joked with me that I should have used easement 700391 to buy my excess at the interchange station Grin



There is also a trick I am led to believe that allows you to buy an Off Peak Day Return from say Bruton - Castle Cary and then get the outward only portion extended to Exeter St Davids. I'm told this trick saves alot of money and can be particularly useful for First Class tickets where an FCR/FSR (First Scot Rail) doesn't exist (First Off Peak [Day] Return)
Logged

Grin Grin Grin Grin
Worcester_Passenger
Transport Scholar
Hero Member
******
Posts: 2039


View Profile
« Reply #16 on: February 13, 2014, 04:42:45 »

The cheapest way of doing it is to buy a return from Worcester-London route Evesham and a change of route excess to route Birmingham for your outward portion. I think those fares are out of date by the way, the current fares are ^51 route Evesham and ^52.90 route Birmingham. So the excess should cost 95p, half the difference between the two.

I ought to have documented my experiences of this journey.

And I should have said thank you to Southern Stag for the post that suggested this - Thank you.
Logged
SDS
Hero Member
*****
Posts: 772


Badgerline


View Profile
« Reply #17 on: February 13, 2014, 20:40:44 »

Avantix (Ticket Issuing System used on board trains) (mobile ticket machines) record zero fares and as such zero excess are recorded as zero fares.

There was a problem back in the day of sportis, of guards overriding the fares to make them zero, however this was never recorded on the end of shift stats, thus free ticket and no comeback.
A full explanation has to be recorded for every zero fare and if you have too many of them regardless of explanation you will get called in to have a word with your manager. Zero excesses at the booking office are recorded slightly differently.

At least this is what ive been told.



Easement 700391
Customers travelling from Newbury via Bedwyn may double back via Reading. This easement applies in both directions.
Logged

I do not work for FGW (First Great Western) and posts should not be assumed and do not imply they are statements, unless explicitly stated that they are, from any TOC (Train Operating Company) including First Great Western.
trainer
Hero Member
*****
Posts: 1035


View Profile
« Reply #18 on: February 13, 2014, 21:51:53 »

Easement 700391
Customers travelling from Newbury via Bedwyn may double back via Reading. This easement applies in both directions.

Thanks for the explanation, SDS.  I thought I'd missed out on a hilarious joke  Smiley
Logged
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: 1 [2]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link to report). Forum hosted by Well House Consultants

Jump to top of pageJump to Forum Home Page