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Great Western Coffee Shop > Journey by Journey > London to the West > Sad face: Lost laptop bag and laptop etc on a Padd to Taunton train
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Author Topic: Sad face: Lost laptop bag and laptop etc on a Padd to Taunton train  (Read 4010 times)
neilbolton
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« on: August 31, 2011, 12:03:18 »
Dear all,

Great to see such a helpful site - loads of useful stuff!

My situation is this: I was travelling on the 1730 Paddington to Taunton train on 26th of August - last friday, and got off at Temple Meads.

A horrible creeping painful realisation came over me when I realised I'd left my works laptop bag and laptop on the luggage rail over my seat. It contained a new Dell laptop, a couple of mice, a USB drive - and notebook, some papers and a EVO magazine. Immediate calls to the FGW▸ (First Great Western) lost property number showed that they knocked off early on the Friday.

However, I've now realised that the number is a bit useless - not really linked up to Bristol and certainly not Paddington.

I went down to the Temple Meads lost property office this morning and they have not received anything yet from Taunton and the chap wasn't really that helpful - I appreciate they get lots of people in!

My question is this: How long does it usually take for stuff to filter back, and is there a direct number that I can call the Taunton station manager on in order to explain the situation - you can appreciate why I might be keen to get this laptop and bag etc back!!!

Many Thanks

Neil
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SapperPsmith
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« Reply #1 on: August 31, 2011, 12:07:44 »
This sounds awful - have you tried FGW▸ (First Great Western) customer services?  They may be able to speak to Taunton direct
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ChrisB
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« Reply #2 on: August 31, 2011, 12:32:28 »
Yup, that's the way I'd go.
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Brucey
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« Reply #3 on: October 06, 2011, 08:58:40 »
Hi Neil

Did you ever get your laptop back?
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