From the
FGW▸ website :
First Great Western is currently working in partnership with Devon County Council to trial a new scheme, the Devon Access Wallet, on all of its train services.
The scheme has been developed to help make travelling by train easier for anyone with communication difficulties, people with disabilities, deaf people and those whose first language is not English.
Further information about the scheme and how it works can be found at:
www.devon.gov.uk/devonaccesswalletIf you would like an access wallet please write to:
Polly Robertson
Mobility and Inclusion
First Great Western
Platform 1
Paddington Station
London
W2 1HF