Ticketing gone mad !

Clan Line

Hero Member

Posts: 936

Ticketing gone mad !

« on: July 15, 2024, 15:05:38 »

Today, my daughter booked some rail tickets on line, then went to her local station to collect them from the station machine.

Result:
West Malling to Warminster and back = 2 tickets + 5 blank (?) seat resevations
Warminster to Ryde (IoW) and back (2 persons/3 split tickets) = 12 tickets + 12 blank (?) seat reservations
...............and of course a collection receipt !

32 bits of paper !! Good job she didn't have to pay for all that paper - that would have negated the split ticketing savings.

PS: She still has to email Hovertravel to book seats on the hovercraft.... Roll Eyes


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JayMac

Data Manager
Hero Member

Posts: 19245

Re: Ticketing gone mad !

« Reply #1 on: July 15, 2024, 16:46:02 »

Not once have I made a reservation with Hovertravel when travelling on a through ticket including rail. Never been unfortunate to turn up at the terminal and find my chosen flight full.


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TonyN

Transport Scholar
Hero Member

Posts: 511

Re: Ticketing gone mad !

« Reply #2 on: July 15, 2024, 21:51:33 »

Quote

12 blank (?) seat reservations

The whole system is a shambles. I saw the opposite today. Passengers with seat reservations on a Cross Country Nottingham Cardiff service arguing with passengers sat in the seats they had reservations for. No reservation lablels on the train (Class 170 so no electronic system).


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