Maybe it's a bit of topic stretch - but I've been grappling with "them" over road signs half the day.
Late last night a big "Motorway Maintenance" flatbed full of cones and signs stopped on the road past my house, doing something I couldn't see. When I went out today I found a couple of big yellow diversion signs (with a sticker naming Chevron Traffic Management) blocking the pavement. I wasn't impressed, but I had no idea what was closed. Eventually, after I'd been out later on part of the route, I worked out it's King Street Lane in Winnersh, where Highways England are working on the M4 overbridge. Though that closure is not until tomorrow, and for three days.
So I sent an e-mail to HE and chevrontm.com (not really expecting a quick response), stating why I thought the signs were not right:
Re: Diversion signs at Wokingham station (B3349/A329) - repeat message with picture
Last night Chevron TM‡ puts out diversion signs near my house for - I think - tomorrow's closure of King Street Lane. The diversion route runs up the B3349 (Barkham Road) and across the level crossing to run left into the A329(A321) Station Approach. But:
1. The signs here are misleading. They are before the left turn before the level crossing (Oxford Road), thus direct a turn here. This is a much smaller road, and has a weight restriction so is not suitable for diverted traffic (though does come out on the correct route).
2. The signs here are not needed. For traffic that has not turned left into Oxford Road, there is no alternative to the desired route. At the junction after the level crossing, where the route goes left, straight on is no entry (it is one way outwards), and turning right is banned and in any case obstructed by the junction layout.
3. The signs obstruct the pavement, almost completely. This is in part because they are big ones, sized for use on trunk roads, and far bigger than the other road signs used on B-roads. And it is a narrow pavement. And they should not be there anyway!
There has been little traffic following the signs, presumably because the road closure is not in place yet. However, I have seen at least one HGV signal left into Oxford Road and then think better of it on seeing the weight restriction sign. No doubt there will be a lot more tomorrow and Tuesday.
I then phoned Chevron - office closed until Monday - and HE. They did at least have an "advisor", in Birmingham, who didn't really know anything (she couldn't even pick out the right icon on the Elgin (one.network) map we were both looking at, hiding underneath a longer-term partial closure one). And she was certain she knew the signs were needed, even before she'd dug out my e-mail and seen the picture. But of course positioning signs is not her job! Finally I rang Wokingham Borough's urgent line, and was told someone would be told and would phone me.
In fact, within an hour or so I saw a pick-up parked outside, and it (and a van) turned out to be from WBC (or WSP, who do roads stuff for them). These two guys had already concluded the signs were wrong, and agreed with me entirely about why - including that they should not block the footpath. (Note that Chevron TM work for WBC as well as HE, and none of use knew who was their principal for this job.) So they moved them out of the way ... and we'll see what happens next!