Major database outage

[whole diary]

[Chris from Nailsea]

Thanks for your updates, and for your continuing work behind the scenes, grahame. 

[eXPassenger]

Thanks for your hard work.  Last night I assumed that 'more tables than usual needed updating' and not 'lack of staff due to training'.

[grahame]

Thanks for your hard work.  Last night I assumed that 'more tables than usual needed updating' and not 'lack of staff due to training'.

I would say "my pleasure" but actually last night it was just a task that needed to be done!

Last Sunday, I included a couple of slides about The Coffee Shop in the pre-amble to the "effective consultation inputs" session at Didcot - http://www.firstgreatwestern.info/did_20180107.pdf , slides 3 4 and 5.    We are running on "mature" software, and have issues that we've gone far beyond the original intent. The issue last night was more akin to an old 153 having one of those occasional unexpected issues they can have and "sitting down" at the wrong place, at the wrong time, and needing an engineer to go out and fix it.   

Yes - I appreciate I've come up with a much more serious answer than you would have anticipated from the light hearted and positive comment ... you've provided me with an excellent hook onto which to hang a link to that update previously hidden within a presentation.

[ChrisB]

GDPR regulations shouldn't affect the Coffeeshop, as I understand it. All members opt-in to whatever service they require from you & email marketing isn't done....

[grahame]

GDPR regulations shouldn't affect the Coffeeshop, as I understand it. All members opt-in to whatever service they require from you & email marketing isn't done....

You are probably correct - however, ignorance of the law is no excuse if you break it, so it needs to be checked, with the ICO site suggesting 12 steps are involved in that checking.   I expect I'll find (as you predict) that we can skip most / all of the steps after the "do we need to" one, but that's on my outstanding list and needed to be raised as a risk.

[ChrisB]

I've been through some pretty rigourous seminars on this - the coffeeshop is fine as it works currently.

[eXPassenger]

Thanks for your hard work.  Last night I assumed that 'more tables than usual needed updating' and not 'lack of staff due to training'.

I would say "my pleasure" but actually last night it was just a task that needed to be done!

......

Yes - I appreciate I've come up with a much more serious answer than you would have anticipated from the light hearted and positive comment ... you've provided me with an excellent hook onto which to hang a link to that update previously hidden within a presentation.

As a retired IT Director I feel your pain on keeping old software running beyond the original design.

On The GDPR front I agree with the comments that, provided you are registered, the coffee shop is fine.

[grahame]

Significant outage - restoring backups to checkpoint at 17:48.   As forum was running for (?) a short while after that, some posts may have been lost - sorry.

Images still being restored ... they may take a further 20 minutes

[Chris from Nailsea]

Thanks for your update - and your ongoing hard work behind the scenes, grahame.