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Author Topic: Provision of Ticket machines  (Read 3250 times)
Kernow Otter
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« on: March 04, 2015, 20:20:08 »

Wondering if anyone knows what criteria are assessed for the provision of new ticket machines to a station without existing facilties.
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Chris from Nailsea
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« Reply #1 on: March 05, 2015, 00:02:52 »

Thanks for posing that interesting question, Kernow Otter.  Smiley

Are you thinking in terms of possible franchise commitments, the number of passengers likely to use such any such facility, or indeed the practical / security aspects of installing a machine at any particular location?
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Kernow Otter
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« Reply #2 on: March 05, 2015, 18:46:28 »

I know it is a long shot, but we are slowly getting improvements to our station, and there is some local suggestion that a ticket machine would be a useful addition to the other facilities.

Issues people percieve it would be useful for would be collecting pre ordered tickets, allowing people to buy tickets for travel, and therefore helping for better accounting for the actual station usage figures.

So I suppose the question would be what criteria do FGW (First Great Western) take into account when assessing the viability of a new ticket machine.

I note that there are very few ticket machines on the Cornish Mainline Stations, and as a tangent I wonder why.
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BerkshireBugsy
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« Reply #3 on: March 06, 2015, 09:52:15 »

I would also be interested to know what criteria are used to determine if a TVM (Ticket Vending Machine) should have the ability to accept cash payments.

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« Reply #4 on: March 06, 2015, 14:57:36 »

A subject I have an interest in as well. My local line, the Severn Beach Line, has seen huge passenger growth in the last 5 years and revenue collection, despite more regular use of additional on board staff, remains an issue. I'd like to see TVMs (Ticket Vending Machine) installed in lockable cabinets, opened from say the second service of the morning to late evening. Travelling staff could do the opening and closing. Other operators do this, so no reason FGW (First Great Western) couldn't.
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