Need help on what to do

[whole diary]

[basset44]

Hi All,

This might seem petty but I believe that if I do nothing then lesson will never be learnt.

Would like your thoughts.

On Thursday I had an advance ticket from Cardiff to Liverpool South Parkway on the 17.50 from Cardiff Central.

Uneventful to Crewe it arrived 5 mins late thought I was going to miss my cigarette break!

The 20.33 Crewe to Liverpool SP was showing leaving at 20.51, went outside for break, at about 20.40 it
crept up a couple of minutes.

It then changed to first stop Liverpool,  I approached a despatcher on the platfom seeing off the Holyhead service and asked if it was better to get on the train when it arrived and come back out to Parkway.

I was clearly told to wait for the 21.33 , it would be the quickest.  Now thanks to reading forums like this I know different. I thought Liverpool  Street is closer to Liverpool S P than Crewe.

The London Midland train came in on platform 6 at 20.55 and ran non stop to Liverpool , I asked the guard before I boarded if it was okay to use my advance ticket all the way, and he said yes into the journey I enquired if there was a train back to Parkway and the very train I was on was returning straight away, so I stayed on. I arrived Liverpool SP at about 21.50 .

There were lots of people trying to get of at every station that the automatic announcements made
which made passengers amused .

If I do complain where should I start, there was 3 companies involved 4 if you count the ticket seller

Hope this makes sense

Basset

If I had stayed has advised I would have arrived according to the screen showing at about 22.09.

Some might say what am I complaining about,