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Great Western Coffee Shop > All across the Great Western territory > Across the West > Congratulations to award winning forum member Ollie
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Author Topic: Congratulations to award winning forum member Ollie  (Read 7023 times)
JayMac
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« on: February 08, 2014, 02:44:04 »
Many here will know that Ollie from this forum works for FGW▸ (First Great Western) as one of their Social Media team, covering Twitter and Facebook.

Last evening (07/02/2014) he won the Excellence Award for Customer Service at FGW's Staff Awards Ceremony.

Hard to think of a more deserving winner. Well done Ollie!  Grin
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"Good news for regular users of Euston Station in London! One day they will die. Then they won't have to go to Euston Station ever again." - David Mitchell
bobm
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« Reply #1 on: February 08, 2014, 09:01:45 »
Can't really add much to that post - except to offer my heartiest congratulations too.   Grin
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Worcester_Passenger
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« Reply #2 on: February 08, 2014, 09:12:52 »
I agree - well done Ollie.
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Phil
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« Reply #3 on: February 08, 2014, 11:15:29 »
Very well deserved; Ollie's an example of how to deliver great customer service beyond that which anyone ever expects that just about any major / public service provider could and should sit up and take note of.
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anthony215
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« Reply #4 on: February 08, 2014, 16:23:12 »
I agree congratulations on winning this very much deserved award.
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Ollie
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« Reply #5 on: February 08, 2014, 22:04:57 »
Thank you for the posts, I really appreciate it Smiley
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Chris from Nailsea
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« Reply #6 on: February 08, 2014, 23:08:07 »
Well done, Ollie, and absolutely deserved: you are a credit to First Great Western - and a good mate here on the Coffee Shop forum, too!

Regards, Chris.  Wink Cheesy Grin
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William Huskisson MP▸ (Member of Parliament, or Mile Post - a method of measuring the railway in miles and chains from a starting point - usually London, depending on context) was the first person to be killed by a train while crossing the tracks, in 1830.  Many more have died in the same way since then.  Don't take a chance: Stop, Look, Listen.

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BerkshireBugsy
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« Reply #7 on: February 10, 2014, 10:51:42 »
I totally agree with everything posted in thus thread. Well done Ollie!
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ChrisB
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« Reply #8 on: February 10, 2014, 14:33:13 »
Well, I'll shout about this - an award that is very much earned & due - well done Ollie!
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bobm
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« Reply #9 on: February 10, 2014, 23:55:12 »
Good to see that despite the award he'll still talk to us in Standard Class!   Grin
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thetrout
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« Reply #10 on: February 11, 2014, 02:15:33 »
Many congratulations to you, Ollie as well. Incredibly well deserved Grin

Quote from: bobm on February 10, 2014, 23:55:12
Good to see that despite the award he'll still talk to us in Standard Class!   Grin

Funny you should say that bobm. I bumped into Ollie at Bristol Temple Meads on one occasion last year just after he'd finished a tweet the manager session there and was catching 1A37 back to London Paddington (Last Paddington train of the day) and as we were boarding he said to me "There is no need to downgrade on my account" to which my reply was something along the lines of there being every need and after some refreshments were collected, sat and had a catch for the duration of the journey in Coach F (Micro Buffet for the Pedants Tongue ) Smiley Wink Grin
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Grin Grin Grin Grin
Tiffy
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« Reply #11 on: February 14, 2014, 18:54:36 »
Congratulations Ollie.    Cool 

A well deserved award.
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wabbit
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« Reply #12 on: February 18, 2014, 08:44:10 »
Well done!
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Ollie
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« Reply #13 on: February 18, 2014, 19:12:00 »
Thanks everyone Smiley
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