Train GraphicClick on the map to explore geographics
 
I need help
FAQ
Emergency
About .
No recent travel & transport from BBC stories as at 12:15 10 Jan 2025
Read about the forum [here].
Register [here] - it's free.
What do I gain from registering? [here]
 24/01/25 - Westbury Station reopens
24/01/25 - LTP4 Wilts / Consultation end
24/01/25 - Bristol Rail Campaign AGM 2025
28/01/25 - Coffee Shop 18th Birthday

On this day
10th Jan (1863)
Metropolitain line opened from Paddington (link)

Train RunningCancelled
12:50 Cardiff Central to London Paddington
Short Run
07:40 Penzance to Cardiff Central
14:20 Carmarthen to London Paddington
Delayed
08:15 Penzance to London Paddington
09:52 London Paddington to Hereford
An additional train service has been planned to operate as shown 12:36 Bristol Temple Meads to Cardiff Central
PollsThere are no open or recent polls
Abbreviation pageAcronymns and abbreviations
Stn ComparatorStation Comparator
Rail newsNews Now - live rail news feed
Site Style 1 2 3 4
Next departures • Bristol Temple MeadsBath SpaChippenhamSwindonDidcot ParkwayReadingLondon PaddingtonMelksham
Exeter St DavidsTauntonWestburyTrowbridgeBristol ParkwayCardiff CentralOxfordCheltenham SpaBirmingham New Street
January 10, 2025, 12:23:35 *
Welcome, Guest. Please login or register.

Login with username, password and session length
Forgotten your username or password? - get a reminder
Most recently liked subjects
[141] Ryanair sues 'unruly' passenger over flight diversion
[83] Mick Lynch announces retirement as head of RMT
[66] Westminster Hall debate : Railway services to South West
[32] A Beginner's Guide to the Great Western "Coffee Shop" Passenge...
[31] Thumpers for Dummies
[23] Bristol Rail Campaign AGM 2025
 
News: A forum for passengers ... with input from rail professionals welcomed too
 
   Home   Help Search Calendar Login Register  
Pages: [1]
  Print  
Author Topic: FWG season ticket Reading to London zones 1 -6 refund  (Read 6496 times)
FGW112
Newbie
*
Posts: 2


View Profile
« on: December 18, 2012, 13:28:49 »

Hi Guys

i am planning to buy a annual ticket next year, but i wanted to ask people if they could help me understand the refund policy around annual season tickets and how much if any i will lose out if i was to return the pass after lets say 4 months.

from reading it is going to cost me ^4516 yearly which equates to ^376.3 per month.

if i was to return it after four months, how much would i get back?  ^376.3 x 8 ?

how is it worked out?

regards
Logged
JayMac
Data Manager
Hero Member
******
Posts: 19245



View Profile
« Reply #1 on: December 18, 2012, 13:40:06 »

Season ticket refunds are calculated using a base rate which is the monthly season price divided by 3.84, rounded to the nearest 10p. The base rate is then used to calculate differing season ticket periods by multiplying that base rate by a factor determined by the amount of usage the ticket holder has had from their Season. The base rate should be the prevailing monthly season/3.84 available at the time the monthly or longer season was purchased. Season ticket refunds are also subject to a ^10 admin fee.

Table for calculating multiples of base rates for season ticket periods from 1 month to 1 year (extract from NFM98):


So, if you return your season ticket after 4 months exactly the refund will be: ^4516 minus (base rate x 15.36) minus ^10 admin fee. The base rate for your season is ^112.90. 

Should you need an annual season for a different journey part way through your current season's validity, then a changeover rather than a refund and re-issue will be better value. You can do a changeover in any circumstance, provided the season has a month or more remaining. A season changeover is worked out with a daily rate for each ticket. This daily rate will be 1/365 of the price of the current and new annual seasons. The price of the current and new season (from the original start date to the expiry date) will be divided by the total number of days the current ticket is valid for. Those figures are then multiplied by the number of days remaining on the ticket. The difference between those figures is refunded (or charged as applicable).

I believe ticket clerks don't have to perform these calculations themselves, their Ticket Issuing System does it for them.
« Last Edit: December 18, 2012, 16:32:55 by bignosemac » Logged

"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."
IndustryInsider
Data Manager
Hero Member
******
Posts: 10363


View Profile
« Reply #2 on: December 18, 2012, 13:41:39 »

<BMN just beat me with the reply and his was better, but here's mine anyway>

Hi, FGW112 - welcome to the forum.

You get back the money based on what you would have spent for a season ticket for the length of time you've used it (and I believe there's a small admin fee?).

So, use the season ticket calculator on the National Rail website http://ojp.nationalrail.co.uk/service/seasonticket/search and that will give you all the information you need, though in the case of 4 months, then that ticket would cost ^1734.20, so you'd be looking at a refund of ^2782 (less any admin fee).

Basically, an annual ticket is based on 40x the cost of a weekly season ticket (i.e. you get twelve extra weeks free), and a monthly ticket is based on 3.84x the cost of the weekly ticket.  Upwards of 1 month up to that 40 week period (10 months in effect) and the price is simply a multiplication of the monthly charge.  So 6 months is twice the cost of 3 months.

Logged

To view my GWML (Great Western Main Line) Electrification cab video 'before and after' video comparison, as well as other videos of the new layout at Reading and 'before and after' comparisons of the Cotswold Line Redoubling scheme, see: http://www.dailymotion.com/user/IndustryInsider/
FGW112
Newbie
*
Posts: 2


View Profile
« Reply #3 on: December 18, 2012, 13:52:19 »

thanks guys.
Logged
JayMac
Data Manager
Hero Member
******
Posts: 19245



View Profile
« Reply #4 on: December 18, 2012, 14:50:47 »

<BMN just beat me with the reply and his was better, but here's mine anyway>

No. Yours was better. I got my maths, base rates and daily rates in a right old muddle. I've edited my reply to fix that. I think!
Logged

"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."
JayMac
Data Manager
Hero Member
******
Posts: 19245



View Profile
« Reply #5 on: December 18, 2012, 16:31:08 »

Oh, and I forgot to welcome you to the forum FGW112.  Embarrassed

So, welcome.  Cheesy
Logged

"A clear conscience laughs at a false accusation."
"Treat everyone the same until you find out they're an idiot."
"Moral indignation is a technique used to endow the idiot with dignity."
cholsey
Jr. Member
**
Posts: 14


View Profile
« Reply #6 on: December 19, 2012, 19:28:40 »

Or alternatively exchange it for a Ryde Esplanade to Ryde St Johns Road gold card.  This is done on an entirely pro-rata basis.  This doesn't require you to pay the admin fee, will probably give you a bigger refund, allow you to continue to receive gold card benefits for a while longer and could be useful if you ever go to the Isle of Wight.

See http://www.nationalrail.co.uk/times_fares/season_tickets/season_ticket_conditions.html under "Changeovers"

 
Logged
Do you have something you would like to add to this thread, or would you like to raise a new question at the Coffee Shop? Please [register] (it is free) if you have not done so before, or login (at the top of this page) if you already have an account - we would love to read what you have to say!

You can find out more about how this forum works [here] - that will link you to a copy of the forum agreement that you can read before you join, and tell you very much more about how we operate. We are an independent forum, provided and run by customers of Great Western Railway, for customers of Great Western Railway and we welcome railway professionals as members too, in either a personal or official capacity. Views expressed in posts are not necessarily the views of the operators of the forum.

As well as posting messages onto existing threads, and starting new subjects, members can communicate with each other through personal messages if they wish. And once members have made a certain number of posts, they will automatically be admitted to the "frequent posters club", where subjects not-for-public-domain are discussed; anything from the occasional rant to meetups we may be having ...

 
Pages: [1]
  Print  
 
Jump to:  

Powered by MySQL Powered by PHP Powered by SMF 1.1.2 | SMF © 2006-2007, Simple Machines LLC Valid XHTML 1.0! Valid CSS!
This forum is provided by customers of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website. Please contact the administrators of this site if you feel that the content provided by one of our posters contravenes our posting rules (email link to report). Forum hosted by Well House Consultants

Jump to top of pageJump to Forum Home Page