First Great Western say that items left on First Great Western trains that terminate at a station that is not owned by First Great Western are the responsibility of the train company that owns that station. This surprised me since I assume that it is First Great Western staff that check the train. In my case, lost property on a train terminating at Worcester Shrub Hill is according to FGW▸ the responsibility of London Midland. London Midland on the other hand are adamant that this is not the case. I have tried ringing both companies a second time in case I get hold of somebody who thinks something different but am still left in a black hole. Has anyone else had this problem?
At
http://www.londonmidland.com/contact/lost-property/ , London Midland say:
When we find an item of lost propety on our trains or at one of our stations we will try to contact the owner if they can be identified.
At
http://www.firstgreatwestern.co.uk/About-Us/Customer-services/Lost-Property , First Great Western say:
Items lost on the train
If you have left items on a train, they will most probably be found at the final destination station either by our on-board crew, cleaners or engineers. The train company who manage the destination station are responsible for dealing with any such lost property items, and you will need to contact that company to see if they have found your items.
The most common destination stations for First Great Western trains, the train company who manage them and their lost property contact details are:
Worcester & Hereford; London Midland;0121 634 2040
Welcome to the Forum. Looks to me like it should be London Midland, but I note the words
most probably and if a train has a fast turn around, the property may not get found or handed over until the return journey ...