but all this doesnt get away from the fact there is a very large financial hole stemming from not enough money being allocated for vehicle maintanance in the original bid which is why they have been carving the franchise up from day one

all the problems stem from the business being run by accountants who have no feel for the business

customers will find a more touchy feely approach but the staff will have to get used to seeing more disaplines being contracted out such as dispatch which has just started on TPE^▸ (Trans Pennine Express)

a lot of the non PC managers who really cared about the service, and I will name one now who was the group station manager for Reading, Mike Robinson, were binned as part of the new franchise cull, I really hope if they are still willing they get them back

hats

well you will be pleased to see that if all goes according to plan many of the major players in the management team are going to be replaced on tuesday, and that includes directors!

they are parachuting in a set of new faces from Trans Pennine Express

word is they have been given 6 months or the franchise is to be stripped from First Group

the god awful cleaning company ISS is to be a casualty as well but they are a scapegoat of the internet auction way of getting a job not done for the cheapest price that was the product of the bean counters of First Group

hats