I was T/M on that service last night ...and i would like to thank the off duty staff who were travelling last night for there assistance, it made my job a whole lot easier.
i would also like to thank the patience of 99.9% of the passengers on the train especially the group of football supporters who were travelling,
I have spoke to the driver involved earlier, who is shaken but ok
i would also like to thank the patience of 99.9% of the passengers on the train especially the group of football supporters who were travelling,
I have spoke to the driver involved earlier, who is shaken but ok
I was a passenger on this train and have to say the staff were superb, The Train Manager was excellent, very approachable and made us all feel at ease in a tough and stressful situation. As always there is one customer who feels the need to cause problems and felt the T/M dealt with him very well and kept his cool.
Full credit to all the staff on & off duty on that service!