Just a little rant. For the past couple of months or so every time I want to get a ticket (peak times) I have had to queue for over an hour and a half, missing several trains, into the car park quite often.
Not all of the ticket windows are open and the ones that are open are serving people who want tickets for next week or something, because the travel centre is closed.
When i asked about extra staff to the "flagship station manager" LOL▸ (laughing out loud) he was rather abrupt and told me they were getting more ticket machines, in a few months.
They need more staff and more machines, so annoying and the station manager attitude didn't help. Surely the could train up some of the gate line assistants to do ticket duties.
Anyway rant over!! just very frustrating.
I know I should book and collect in advance, but don't alway know when i am travelling.