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Journey by Journey / London to Kennet Valley / Late services
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on: November 30, 2011, 14:23:58
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Well, thought I^d have a little vent on here. I get the train between Reading and Newbury Racecource on a daily bases. Over the past few weeks the service has been awful
All services are around about 5 mins late. However last night the 4.15 from the racecourse arrived 15 mins late, the 5.15 on Friday arrived 20 mins late and I^ve had three cancelled services in the last month.
I^ve used the service for three years, but the train always leaves the racecourse 2-3 mins late ( can see it at Newbury in the distance waiting) and looses more time along route. Are the timings very tight on this route? It may only be a few mins here or there but what^s the point in a timetable if it^s never stuck to?
There have been many other late arrivals, but to be honest lost count!
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5
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All across the Great Western territory / Smoke and Mirrors / Re: serious saftey issue- who best to contact please.
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on: November 14, 2011, 14:08:24
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Sorry if I^ve caused any issues posting that question.
In hindsight the passenger alarm would have been a good idea, but as we were so close to the destination and said issue couldn^t happen again before the destination ( and there was no way I^d be able to get to the alarm as the train was packed) I decided to report it at the station. I also called FGW▸ , and I have to say how impressed I was with the person I called. There was no log made of when I reported the issue at the station, but that^s not to say it wasn^t dealt with. I still feel it^s best not to go into details, but I can assure you all I^m not using this forum as publicity or for scare mongering, I generally didn^t know how to best to report the issue.
Thank you,
Simon.
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Journey by Journey / North Downs Line / Re: Problems 7/11/11
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on: November 11, 2011, 14:30:35
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Well my service to Newbury never left Reading. overheard the fitter- one engine had no oil and no leak- so no oil was put in their at some point Mind you, known services to run on one engine before.
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All across the Great Western territory / Smoke and Mirrors / serious saftey issue- who best to contact please.
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on: November 11, 2011, 14:21:03
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Ok, I don^t think it^s right to go into details on here as this is pretty serious and not the place to do it. There was a very serious safety breach on the service I was on last night caused by the driver. I reported this to a member of staff at Reading. Now for peace of Mind I^d like to follow this up in an e-mail. Is it best just to use the form on the FGW▸ website?
Simon.
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Journey by Journey / London to Reading / Re: HST stopping further down Platform 4
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on: October 28, 2011, 15:43:49
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While this work goes on , I do feel sorry for the platform staff. However, I do wish they were a little more polite at times. Granted some people take no notice and walk the wrong side of the yellow line but watched a few of them being very rude to passengers.
All very odd now a section has no roof!
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All across the Great Western territory / Across the West / Re: FGW high speed services now almost at the bottom of the performance table
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on: October 28, 2011, 15:33:09
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Well, id be interested to know the figures, but when ever I get the newbury racecourse to Reading service (depart NC at 5.15) its never been on time- always 2-3 mins late and always 5 mins late at Reading. the time aloud forthe service isnt enough, so why not leave Newbury a few mins earlier? all very mr R perrin this- I remeber him saying somthing like: ' dear BR▸ traffic manager as mt train always arrives 5 mins late why not adjust the timetable by said 5 mins so therefore the train will be on time'...
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